Talent.com
Pertemps Bond
Corporate Collections OfficerPertemps Bond • Hillingdon, South East, UK
Corporate Collections Officer

Corporate Collections Officer

Pertemps Bond • Hillingdon, South East, UK
30+ days ago
Salary
£17.81 hourly
Job type
  • Full-time
Job description
Corporate Collections Officer

Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW
Pay Rate: £17.81 per hour

Join Our Finance Team

Are you an experienced finance professional with strong customer service skills and a passion for delivering excellent results? We're looking for a Corporate Collections Officer to join our Exchequer Services team and play a key role in maximising income collection while providing outstanding support to residents, customers and internal departments.

This is an exciting opportunity to work in a fast-paced environment where you'll manage debt recovery, support financial processes and contribute to improving services across the organisation.

About the Role:
As a Corporate Collections Officer, you will be responsible for managing the recovery of outstanding invoices and debts, ensuring timely collection of income and maintaining accurate financial records. You'll work closely with customers, internal teams, legal services and external agencies to resolve queries and recover outstanding debts in a fair and professional manner.

Key Responsibilities
  • Manage and recover outstanding invoices and debts in line with council procedures.
  • Respond professionally to customer enquiries by telephone, email, letter and face-to-face.
  • Negotiate repayment arrangements and determine appropriate recovery action.
  • Prepare cases for legal recovery where necessary.
  • Process credit notes, refunds, write-offs and standing orders.
  • Produce and process Direct Debit and BACS collections in accordance with regulations.
  • Monitor debtor accounts and identify high-risk debts.
  • Reconcile financial records and investigate payment discrepancies.
  • Maintain accurate customer records and financial data.
  • Produce reports and management information on debt recovery performance.
  • Support service improvements and contribute to the development of recovery procedures.
  • Train and support colleagues and system users where required.
What We're Looking For:
Essential
  • GCSE (or equivalent) including Maths and English.
  • Experience working within a finance or income collection environment.
  • Experience dealing with customers regarding financial matters.
  • Strong organisational skills with the ability to manage competing priorities.
  • Excellent written and verbal communication skills.
  • High level of accuracy and attention to detail.
  • Good IT skills including Microsoft Office and financial systems.
  • Ability to work independently and meet deadlines.
  • Strong customer service focus and problem-solving skills.

Desirable
  • A Level, NVQ Level 3 or equivalent qualification.
  • Practical experience in debt recovery and credit control.
  • Experience within Local Government or a large public sector organisation.
  • Knowledge of debt recovery legislation, including The Care Act 2014.
  • Experience presenting cases within the County Court.
  • Knowledge of Direct Debit and BACS processes.

What You'll Bring
You'll be someone who:
  • Delivers excellent customer service, even in challenging situations.
  • Builds positive working relationships with colleagues and customers.
  • Has a proactive, positive attitude and enjoys solving problems.
  • Works accurately under pressure while meeting deadlines.
  • Takes ownership of your work and continuously looks for ways to improve services.
  • Is committed to maintaining confidentiality and handling sensitive information appropriately.

Why Join Us?

This role offers the opportunity to develop your expertise within a supportive Finance team while making a real contribution to the efficient collection of income that helps deliver essential public services. You'll work with experienced colleagues, develop your knowledge of financial legislation and debt recovery, and have opportunities to broaden your skills across a varied workload.

If you're an organised, customer-focused finance professional with experience in debt recovery or credit control, we'd love to hear from you.
Create a job alert for this search

Corporate Collections Officer • Hillingdon, South East, UK

Similar jobs

Finance Team Leader

Hamilton WoodsLuton, ENG, GB
Full-time

Finance Team Leader?? Luton | Hybrid Working ?? £33,000 - £35,000 + Excellent BenefitsI'm currently recruiting for a Finance Team Leader to join a well-established Housing Associati... Show more

 • Promoted

Principal Commercial Officer

MatchtechStevenage, England, GB
Full-time +1

Proven experience in commercial contract management or a similar procurement/commercial role.A leading organisation within the defence sector is currently recruiting for a Principal Commercial Offi... Show more

 • Promoted

Corporate Tax Manager

DCV Technologies LimitedStevenage, ENG, GB
Full-time

Watford (Hybrid Working Available).Competitive + Excellent Benefits.Our client, a highly respected independent accountancy and business advisory firm, is seeking an experienced Corporate Tax Manage... Show more

 • Promoted

Corporate Banking Manager - Watford

HANDELSBANKEN PLCWatford, England, GB
Full-time

This is an exciting opportunity to join an established team at Watford branch as a Corporate Banking Manager.The successful candidate will have responsibility for managing a portfolio of business c... Show more

 • Promoted

Corporate Collections Officer

Pertemps BondHillingdon,South East,UK
£17.81 hourly
Full-time
Quick Apply

Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW.Are you an experienced finance professional with strong customer service skills and a passion for delivering excellent results? We're looking... Show more

Principal Commercial Officer

Eclectic Recruitment LtdStevenage, ENG, GB
Full-time

A fantastic opportunity has arisen for a Principal Commercial Officer to join a leading engineering and defence organisation, supporting the successful delivery of complex commercial contracts thro... Show more

 • Promoted

Revenue & Debt Officer: Council Tax & Billing

Brent CouncilWembley, England, GB
Permanent

Brent Council is seeking a Revenues & Debt Services officer to ensure accurate billing, collection and recovery of Council Tax, Business Rates and related debts.The role is based at the Civic Centr... Show more

 • Promoted

Credit Controller

AllstaffBiggleswade, England, GB
Full-time +1

We have an exciting opportunity for a.Summary of the Credit Controller role.Responsibilities of the Credit Controller.Credit checking new account applications.Management of cash collection process.... Show more

 • Promoted

Corporate NQ

VWV LawWatford, England, GB
Full-time

A brand-new instruction with us here at VWV for a Corporate Solicitor, ideally at the newly qualified or relatively early stages of your post-qualified career, seeking a career move to our wonderfu... Show more

 • Promoted

Volunteer Tin Collection Coordinator - Flexible Hours

DeedMob B.VHitchin, England, GB
Full-time

A charitable organization in Hitchin is seeking volunteers to help raise awareness and funds within the community.You will place and monitor collection tins in local venues to support Addenbrooke’s... Show more

 • Promoted

Allocations and Lettings Officer

bphaBedford, England, GB
Permanent

Hours: 37 hours per week (9am to 5pm), permanent contract.Increased office attendance will be required during the first three months of employment to support onboarding, training, and integration i... Show more

 • Promoted

Finance & Budgets Support Officer – Payments & Invoicing

Herts Legal Service - Hertfordshire County CouncilStevenage, England, GB
Full-time

Hertfordshire County Council in Stevenage is seeking a Support Officer to manage payments for education services and maintain detailed financial records.The role supports invoices, Direct Payments,... Show more

 • Promoted

Waste Data & Finance Support Officer

Blue ArrowBedford, England, GB
Full-time

Blue Arrow is seeking a Waste Data & Technical Support Officer in Bedford Borough with travel across the county.The role involves collating and analysing waste tonnage data, producing weekly and mo... Show more

 • Promoted

ACT Tin Collection Coordinator - Letchworth Garden City

DeedMob B.VLetchworth, England, GB
Full-time

Addenbrooke’s Charitable Trust is the only registered charity dedicated to supporting innovation in patient care across Cambridge University Hospitals NHS Foundation Trust.Long term role · Flexible... Show more

 • Promoted

Chief Finance Officer

East and North Hertfordshire Teaching NHS TrustStevenage, England, GB
Full-time

We are recruiting a Chief Finance Officer to join our team at East and North Hertfordshire Teaching NHS Trust.This is a rare opportunity to join a major NHS organisation at a significant point in i... Show more

 • Promoted

Principal Commercial Officer

Henderson ScottStevenage, ENG, GB
Full-time

Stevenage - Hybrid (2-3 days on-site) | ?? Circa £50,000 + Benefits.A fantastic opportunity to join a motivated and collaborative team at the heart of UK Defence capability.You'll be work... Show more

 • Promoted

Leasehold Customer Resolution Officer

Service Care Solutions LtdEaling, England, GB
Temporary

Leasehold Customer Resolution Officer.We're currently recruiting for a Leasehold Customer Resolution Officer to join a leading housing organisation on an initial 6‑month temporary contract.This is ... Show more

 • Promoted

Volunteer Tin Collection Coordinator – Flexible Hours

DeedMob B.VLetchworth, England, GB
Full-time

A community-focused charity is seeking volunteers to help raise awareness and funds by placing collection tins within the local community.The role is flexible and allows you to engage directly with... Show more

 • Promoted

Rents Manager

RHP GroupTeddington, England, GB
Full-time

Develop, implement, and continuously improve effective arrears prevention and recovery strategies to maximise rental income.Monitor income performance, including current and former tenant arrears, ... Show more

 • Promoted

Credit Controller - Drive Cash Flow & Customer Relations

Liebherr-Werk Nenzing GmbHBiggleswade, England, GB
Full-time

Credit Controller to maintain an effective credit process and build strong customer relationships across the UK and Ireland.The role focuses on opening accounts, cash collection, and reporting to m... Show more