We’re looking for a Service Delivery Director / Head of Platform Service Operation to build and run a modern, AI‑driven service desk for a fast‑scaling product platform.
This is not a traditional service delivery/support role. You will act as the lead developer and owner of AI agents on the platform , responsible for designing, building, and continuously improving agents that support customers and internal teams.
At the same time, you will own the service desk layer of the product platform , ensuring it is reliable, scalable, and ready to support enterprise customers.
Service Delivery Director • , england, united kingdom, england, United Kingdom
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