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ACS Automotive Recruitment
Service AdvisorACS Automotive Recruitment • Fornham St. Genevieve, Suffolk, UK
Service Advisor

Service Advisor

ACS Automotive Recruitment • Fornham St. Genevieve, Suffolk, UK
30+ days ago
Job type
  • Full-time
  • Permanent
Job description
Service Advisor £30,000 Basic Salary | £38,400 OTE Monday to Friday 8:00am – 6:00pm | Saturday 8:00am – 2:00pm Permanent | Full Time Our client, a busy and successful main dealership, is looking to recruit an experienced Service Advisor to join their Aftersales team. This is an excellent opportunity for a customer-focused automotive professional who enjoys delivering outstanding service, building strong customer relationships, and working within a fast-paced dealership environment. What's on Offer? * £30,000 Basic Salary * £38,400 OTE (£8,400 Bonus at 100% Performance) * Established and successful Aftersales department * Ongoing training and development opportunities * Long-term career progression within a growing business Duties & Responsibilities * Acting as the main point of contact for customers throughout the service and repair process. * Booking vehicles into the workshop for servicing, maintenance and repair work. * Keeping customers updated on vehicle progress and managing expectations. * Liaising closely with Technicians and Workshop Control to ensure efficient workflow. * Preparing estimates, service documentation and invoices. * Identifying opportunities for additional repair work and upselling where appropriate. * Delivering exceptional customer service to encourage repeat business and customer loyalty. * Ensuring all administration is completed a...
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Service Advisor • Fornham St. Genevieve, Suffolk, UK

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