As a Sales & Retention Manager, you’ll be responsible for driving membership growth, maximising retention, and ensuring our live member movement continues to grow. Reporting directly to the General Manager, this is a full-time leadership role where you’ll lead sales initiatives, support the wider team, and ensure every member’s journey is seamless from the first visit onwards. You’ll be the ambassador for sales excellence in your club, leading by example, implementing smart strategies, and building strong relationships both inside and outside of the gym.
What You’ll Be Doing
Advocating and delivering the FUNDAMENTALS sales process, training and coaching the team to perform at their best.
Driving new member sales while maximising retention of existing members to grow the live member movement.
Owning the activity planner for the club – ensuring initiatives are well-planned, executed, and impactful.
Implementing creative lead-generation strategies both internally and externally.
Monitoring dashboards and KPIs, providing key insights to the team and ensuring targets are met.
Driving all revenue lines from memberships, product, and secondary spend to maximise profitability.
Preparing and delivering monthly sales presentations to the wider management team.
Building strong local business partnerships and developing #WeMoveBusinesses opportunities.
Leading by example on reception and the gym floor in this member-facing role.
Engaging in national initiatives such as #WorkoutWednesday and #WeCommunicate.
Providing honest, constructive feedback to team members, supporting their development and performance.
Supporting the General Manager with operational tasks including health & safety, facilities, maintenance, recruitment, and presentation standards.
About You
Passionate about health, fitness, and wellness.
A proven leader with the ability to inspire and coach a team.
Strong sales and retention focus with a results-driven mindset.
Excellent communication and interpersonal skills, able to adapt style to different audiences.
Positive, solutions-focused, and resilient under pressure.
Ambitious, driven, and keen to develop further in leadership.
Flexible to work evenings, weekends, and Bank Holidays to support the needs of the business.
Why Join Us?
An opportunity like this at Frasers Group is for the fearless. The potential is huge, the experience unrivalled – and the rewards are designed to match.
Here’s what you’ll get:
At Frasers Group, we live by our principles:
Sales and Retention Manager - New Club Opening • Livingston, Scotland, gb
Partnership Recruiting is seeking a Branch Manager for a busy Livingston branch in the construction supply sector.You will take full ownership, lead from the front, and ensure exceptional customer ... Show more
Our client is a leading steelwork company that supplies steel‑framed structures and associated construction services throughout the UK.They are expanding and require an experienced Paint Shop Manag... Show more
BM Stores is seeking a Store Manager for the Livingston area responsible for driving sales and leading a high-performing team.This hands-on role entails making real-time decisions to ensure a great... Show more
Commercial Property Solicitor 2+ PQE Devon Hybrid Working Available GBP Competitive + Excellent Benefits.A leading regional law firm is seeking a Commercial Property Solicitor to join its growing P... Show more
We started back in 2009 with a small crew and a big dream: to bring the best of UK estate agency standards to the fast-moving Dubai property market.Fast forward to today - were now 250+ strong, wit... Show more
A prominent pub chain in Scotland is looking for a General Manager to lead a community-focused pub.You'll be responsible for driving sales, developing your team, and creating an inviting customer e... Show more
All candidates should make sure to read the following job description and information carefully before applying.You will be friendly, hard-working and love the buzz of getting things done.We love t... Show more
LKQ UK & Ireland is seeking a Branch Manager to lead a large team and drive performance across sales, operations and customer service at our Falkirk branch.You will set priorities, monitor KPIs and... Show more
Sales and Retention Manager - New Club Opening - Livingston.Reporting directly to the General Manager, this is a full-time leadership role where you'll lead sales initiatives, support the wider te... Show more
Urban Life is seeking a highly motivated and structured.This newly created position will serve as the critical link between legal professionals, estate agents, site management, and clients to ensur... Show more
Be the founding General Manager of our brand-new Everlast Gyms club in Livingston.This is a rare chance to open a club from day one, building the team, setting the standards, and shaping the member... Show more
RECRUITMENT IS ON HOLIDAY UNTIL 31/07/2026 - DO NOT EXPECT A REPLY UNTIL THEN.Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.We ... Show more
Liebherr is seeking an Area Sales Manager based in Bathgate, Scotland to enhance sales productivity and customer service in the Earth Moving Technical division.The role involves generating leads, m... Show more
My Four Wheels is a 5-star rated driving school with 500 instructors teaching nationwide - and due to record learner demand, we're now recruiting new Trainee Driving Instructors across the UK.If yo... Show more
McGeorge Appointments is seeking an accomplished General Manager for the Lobster Pot Pub and Restaurant in Blackness on Sea.This multi-award winning venue offers a chance for a hospitality leader t... Show more
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Falkirk.This role is working full time 44 hours over 7 days a week and you must be fully flexible to work ... Show more
Business Development Manager needed to spearhead e-cigarette product growth with independent retailers, engaging in field sales and acquiring new business. Show more
The Best in You Brings Out the Best in Me.Enable is a dynamic and vibrant social care organisation dedicated to improving the lives of people with learning disabilities and we are looking for a dyn... Show more
Be among the first 25 applicants.We are expanding our Sales team and are recruiting for an experienced Sales Consultant to join our team in our East region.Using your negotiating and influencing sk... Show more
International Ltd is seeking a Grid Connections Manager based in Sauchie, Scotland.This role involves managing the complete lifecycle of grid connection activities for generation and demand project... Show more
