Helpdesk Support Specialist - SLOVAK SPEAKING ONLY
As a Helpdesk Support Specialist, you will be the first point of contact for customers, assisting them with a variety of technical issues via phone, email, chat, and a ticketing system. You will ensure all trouble tickets are actively managed from inception to resolution, maintaining clear communication throughout. Your role will involve providing technical documentation based on interactions and contributing to an expanding knowledge base. You will be responsible for deploying, troubleshooting, and managing desktop, laptop, and mobile computing devices, as well as basic troubleshooting of network systems.
Join a growing insurance firm where you will be part of a dynamic and busy helpdesk team, providing ample opportunities for learning and career development. You will be part of an environment that values teamwork and customer satisfaction, fostering a supportive and engaging workplace culture.
The role involves working on a busy helpdesk within an insurance firm, utilising technologies such as Service Now and Azure. You will engage with customers regularly and work in a fast-paced, client-focused environment. The team values a collaborative approach and a positive attitude towards all challenges.
England, UK
#J-18808-LjbffrHelpdesk Support Specialist • , england, united kingdom, england, United Kingdom
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