Account Manager (Social)

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As the Account Manager (Integrated, Social-first), you will support the delivery of large-scale, integrated campaigns for a consumer tech brand within a collaborative WPP inter-agency model. With a strong social-first mindset particularly across TikTok, Instagram and YouTube. You will play a key role in helping coordinate work across brand, influence, content, and paid media touchpoints to ensure smooth and effective campaign delivery.

You will report into the Account Director and work closely with them and the wider team to support the day-to-day management of major campaign workstreams. A core part of your role will be helping to keep delivery organised, on track, and clearly documented, ensuring that campaign activity is well-coordinated across internal teams and agency partners.

You will support the translation of campaign strategy into structured outputs, helping to manage the creation and maintenance of content ecosystems, campaign assets, and rollout materials, ensuring work is clearly organised and accessible for execution across social, influencer, brand, and wider media channels.

You will contribute to bringing the brand’s cultural ambition to life through big, idea-led campaigns, helping coordinate talent and creator partnerships where relevant, and ensuring all activity is delivered in a way that is culturally relevant, platform-native, and aligned with wider campaign objectives.

With a solid understanding of social media and integrated campaign delivery, you will help ensure ideas are implemented consistently across channels - supporting coordination between social storytelling, influencer activity, brand content, and paid amplification. You will also assist in the preparation and distribution of campaign toolkits, content playbooks, influencer guidance, and delivery documents, ensuring teams and partners have what they need to execute effectively.

This role requires a highly organised, detail-oriented, and proactive account manager who is comfortable working in fast-paced, multi-workstream environments. You will be responsible for supporting timelines, tracking actions, managing updates, and ensuring clear communication across internal teams and external stakeholders.

Ultimately, you will act as a key delivery support within the account team helping ensure campaigns are well-structured, well-executed, and delivered with consistency and clarity across all touchpoints.

This role is ideal for someone with early-to-mid level account management experience in agency environments, a passion for social-first integrated campaigns, and a strong ability to keep multiple moving parts organised and progressing in fast-paced delivery settings.

Key Responsibilities:

· Be the client’s trusted partner – Build and maintain productive relationships with junior and mid-level clients, acting as their go-to person for updates, problem-solving, and advice.

· Be the creative advocate – Ensure the work aligns with client strategy and objectives, while also pushing for creative excellence. Facilitate collaboration between creatives, strategists, and producers to bring campaigns to life.

· Be commercially savvy – Manage project budgets, ensuring financial targets are met. Work closely with the finance team to track spending and flag any potential issues.

· Be the project leader – In collaboration with your Project Director, take ownership of developing small to medium scope’s and fees, agree overall timings and allocation of resource.

· Be adaptable – Tailor processes to suit the needs of each project, ensuring high-quality delivery even in the face of changing priorities.

· Be operationally strong – Set up projects across all key platforms (Wrike & Workday), organise project kick off meetings and align key internal stakeholders.

· Be analytical – Assess project performance, identify areas for improvement, and proactively seek feedback to refine your approach.

· Be the problem-solver – Tackle challenges head-on, finding innovative solutions to ensure projects stay on track and deliver results.

· Be the challenger – Question and challenge strategies to ensure they go deep enough and aligned with the client’s goals. Push creatives to go beyond “good enough,” ensuring the work is bold, impactful, and aligned with client objectives.

Key Skills:

· A meticulous eye for detail and a proactive, problem-solving mindset

· Strong organisational skills and the ability to juggle multiple projects

· A collaborative approach – working with creatives, strategists, producers, and clients to bring campaigns to life

· A client-first mindset, always advocating for what the client needs and ensuring their objectives are met

· Excellent communication skills to build strong relationships with clients and internal teams.

· A balance of creative and commercial thinking, ensuring work is both impactful and aligned with client objectives.

· A natural curiosity to seek feedback, refine processes, and improve outcomes.

· A passion for delivering exceptional work that solves client challenges and drives results.

· Stay adaptable and open-minded, keeping up with industry trends to ensure our approach remains relevant and current.

· Ability to develop, design and build effective presentations for client work/ presentations and pitches.

How we help you Thrive:

• 25 days annual leave + 1 Volunteer Day
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• We have a Flexible Working Model with core working hours: 10am – 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.