Job Description
An incredible new job opportunity has arisen for a dedicated Regional Operations Director to provide visible, hands-on leadership to a cluster of Homes across Norfolk, Suffolk and Essex driving a culture of high-quality, person-centred care alongside strong commercial performance
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This healthcare provider delivers expert nursing, residential, dementia, and respite care across the UK, with a portfolio of new-build care homes offering the highest standards of luxury care
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As the Regional Operations Director your key responsibilities include:
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\n - Provide strategic and operational oversight for all care homes and services within the East region
\n - Support, coach and develop the operations Managers to deliver outstanding care and meet regulatory requirements
\n - Ensure all homes in the region maintain or achieve CQC ratings of Good or Outstanding
\n - Drive continuous improvement in care quality, resident experience and clinical outcomes
\n - Take ownership of regional occupancy, revenue and EBITDA targets
\n - Manage regional budgets, identifying opportunities to improve efficiency without compromising care quality
\n - Support recruitment, retention and succession planning at Home Manager and operation manager level across the region
\n - Foster a positive, inclusive culture that supports staff wellbeing and reduces turnover
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The following skills and experience would be preferred and beneficial for the role:
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\n - Proven senior operational leadership experience in the care home or wider healthcare sector
\n - Track record of managing multiple sites or services simultaneously
\n - Strong working knowledge of CQC standards and the regulatory environment for adult social care
\n - Demonstrated ability to drive quality improvement and manage underperformance
\n - Commercially astute, with experience owning P&L or budget accountability
\n - Outstanding people leadership skills - a developer of talent, not just a performance manager
\n - Excellent communication and stakeholder engagement skills
\n - Experience operating at regional director level or equivalent
\n - Familiarity with the care market and local commissioning landscape
\n - Experience supporting new home openings or acquisitions
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**To be considered for this position you must have a Registered Manager qualification or equivalent clinical/care leadership background**
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The successful Regional Operations Director will receive an outstanding salary of £85,000 per annum. This exciting position is a permanent full time role working 40 hours a week on days from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
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**Monthly Car Allowance OR Company Car*
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\n - Performance-related bonus
\n - Private healthcare (on qualifying)
\n - 25 days annual leave plus bank holidays
\n - Pension scheme
\n - Comprehensive induction and training programme
\n - Opportunities for career development and progression
\n - Employee Assistance Programme
\n - Blue Light Card Scheme
\n - Loyalty Bonus
\n - Full DBS disclosure paid for
\n - Excellent performance-related bonus
\n - Private Healthcare
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Reference ID: 7350
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To apply for this fantastic job role, please call on 0121 638 0567 or send your CV