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Jupiter Recruitment
Regional Operations DirectorJupiter Recruitment • Norwich, ENG, GB
Regional Operations Director

Regional Operations Director

Jupiter Recruitment • Norwich, ENG, GB
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Job Description

An incredible new job opportunity has arisen for a dedicated Regional Operations Director to provide visible, hands-on leadership to a cluster of Homes across Norfolk, Suffolk and Essex driving a culture of high-quality, person-centred care alongside strong commercial performance

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This healthcare provider delivers expert nursing, residential, dementia, and respite care across the UK, with a portfolio of new-build care homes offering the highest standards of luxury care

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As the Regional Operations Director your key responsibilities include:

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  • Provide strategic and operational oversight for all care homes and services within the East region
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  • Support, coach and develop the operations Managers to deliver outstanding care and meet regulatory requirements
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  • Ensure all homes in the region maintain or achieve CQC ratings of Good or Outstanding
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  • Drive continuous improvement in care quality, resident experience and clinical outcomes
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  • Take ownership of regional occupancy, revenue and EBITDA targets
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  • Manage regional budgets, identifying opportunities to improve efficiency without compromising care quality
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  • Support recruitment, retention and succession planning at Home Manager and operation manager level across the region
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  • Foster a positive, inclusive culture that supports staff wellbeing and reduces turnover
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The following skills and experience would be preferred and beneficial for the role:

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  • Proven senior operational leadership experience in the care home or wider healthcare sector
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  • Track record of managing multiple sites or services simultaneously
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  • Strong working knowledge of CQC standards and the regulatory environment for adult social care
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  • Demonstrated ability to drive quality improvement and manage underperformance
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  • Commercially astute, with experience owning P&L or budget accountability
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  • Outstanding people leadership skills - a developer of talent, not just a performance manager
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  • Excellent communication and stakeholder engagement skills
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  • Experience operating at regional director level or equivalent
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  • Familiarity with the care market and local commissioning landscape
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  • Experience supporting new home openings or acquisitions
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**To be considered for this position you must have a Registered Manager qualification or equivalent clinical/care leadership background**

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The successful Regional Operations Director will receive an outstanding salary of £85,000 per annum. This exciting position is a permanent full time role working 40 hours a week on days from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:

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**Monthly Car Allowance OR Company Car*

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  • Performance-related bonus
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  • Private healthcare (on qualifying)
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  • 25 days annual leave plus bank holidays
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  • Pension scheme
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  • Comprehensive induction and training programme
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  • Opportunities for career development and progression
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  • Employee Assistance Programme
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  • Blue Light Card Scheme
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  • Loyalty Bonus
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  • Full DBS disclosure paid for
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  • Excellent performance-related bonus
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  • Private Healthcare
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Reference ID: 7350

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To apply for this fantastic job role, please call on 0121 638 0567 or send your CV

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Regional Operations Director • Norwich, ENG, GB

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