Become a Londoner
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests’ exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.
At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
The Londoner Hotel, one of London’s most iconic 5‑star destinations, is seeking an experienced Safety and Security Manager to safeguard our guests, team members, and property. This role is central to maintaining the hotel’s reputation for refined luxury, privacy, and exceptional service.
As Safety and Security Manager, you will lead all security operations, ensure compliance with legal and brand standards, and cultivate a culture of safety across the hotel.
Overview:
Oversee all security functions, including surveillance, incident response, and access control.
Conduct regular risk assessments and implement proactive strategies to mitigate potential threats.
Recruit, train, and supervise the security team, ensuring high standards of professionalism and readiness.
Lead emergency procedures, coordinate with local authorities, and manage critical incidents with calm authority.
Ensure adherence to health & safety legislation, fire safety protocols, and company policies.
Plan and execute security measures for high‑profile guests, private events, and sensitive situations.
Work closely with Front Office, Maintenance, HR, and Senior Leadership to maintain a secure environment.
Proven experience as a Security Manager or senior security leader in a 5‑star hotel or luxury environment.
Strong knowledge of UK security legislation, emergency procedures, and risk management.
Excellent communication and decision‑making skills, especially under pressure.
A discreet, guest‑focused approach with the ability to manage sensitive situations.
SIA licence (Door Supervisor or Close Protection) preferred.
Confident in leading teams and influencing safety culture across departments.
Company Benefits:
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Safety and Security Manager • London, United Kingdom
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