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AVON LMC LTD
Patient Services Manager – Montpelier Health CentreAVON LMC LTD • Bristol (City of Bristol), England
Patient Services Manager – Montpelier Health Centre

Patient Services Manager – Montpelier Health Centre

AVON LMC LTD • Bristol (City of Bristol), England
30+ days ago
Job type
  • Full-time
Job description
Overview Job summary Montpelier Health is recruiting for a forward-thinking, dynamic Patient Services Manager to join our established management team, supporting the Practice Manager to deliver an excellent patient experience. Main duties of the job The Patient Services Manager reports directly to the Practice Manager and is responsible for supporting them in ensuring the smooth daily running of the patient-facing services through robust, patient-care focused management To be responsible for the leadership and management of the Health Navigation team To work with the Practice Manager to ensure that the Practice complies with a range of regulatory and statutory requirements The Patient Services Manager will have responsibility for developing and implementing all policies and procedures in relation to the PPG and Complaints service Respond in a timely fashion to all complaints received into the practice and manage the accurate and detailed recording of each complaint, acknowledgement and practice response To work with the management team to optimise the efficiency of the patient journey whilst maintaining excellent quality of care The Patient Services Manager will oversee CQC-related work, specific to their role Interested candidates can send the application as mentioned in the post or e-mail contact person if any questions for the job role. J-18808-Ljbffr
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Patient Services Manager – Montpelier Health Centre • Bristol (City of Bristol), England

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