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Healthtech-1
Account ExecutiveHealthtech-1 • London, United Kingdom
Account Executive

Account Executive

Healthtech-1 • London, United Kingdom
30+ days ago
Job type
  • Full-time
Job description
LET'S MAKE THE NHS THE MOST ADVANCED HEALTHCARE SYSTEM IN THE WORLD 💙

The world's best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. So we're on a mission to fix it with technology that actually works.

We love the NHS because it's accessible to all, free at the point of delivery and employs millions up and down the UK. But we've all read the headlines. It's under intense pressure with rising costs, GP strikes, budget uncertainty and an ageing population. Which means longer wait times, fewer appointments and lower quality care for the people who need of it most. The NHS is beautiful, but broken.

The largest cost (£66bn+) is staff, who spend a ridiculous amount of time on mundane admin. 35% of NHS staff are employed to complete administrative work all day, every day. And that's where we're making a difference.

We're focused on relentlessly automating repetitive processes within the NHS. And we've had great early success. Our first product, Automated Registrations, is already used by 24% of GP practices in England. With this wedge in the market, we're now building more powerful tech that unlocks access to healthcare for the entire nation.

🚀 THE MISSION
We have an ambitious mission: to unlock access to healthcare by navigating patients to the right place, first time. We're going to create a world where every appointment is transparent and bookable, starting in General Practice. Now, we are hiring an Account Executive to help us get in front of more practices. Your core focus will be on full cycle sales from lead generation to closing and onboarding practices.

You'll be joining an ambitious sales team with prior experience at Monzo, Revolut, the Civil Service, the NHS, investment banking, consulting, and other VC-backed startups. Everyone works in pairs to own a geographic patch.

🎯 GOAL EXPECTATIONS
Our mission is to unlock access to healthcare. You will contribute by increasing appointment supply. This is achieved through selling more products to more practices.

OBJECTIVE 1: CONVERT NEW PRACTICES
  • You will own a geographical patch and do everything it takes to get at least 10 live practices a week.
  • You will hone your craft until you achieve a 70% demo-to-sign rate and a 90% sign-to-live rate.
  • You will represent the voice of Healthtech-1 and take pride and care in every interaction with practices.

OBJECTIVE 2: GENERATE LEADS
  • You will create and implement high impact lead gen strategies (e.g. cold calling, email campaigns, events, field sales, referrals, etc.).
  • You will generate high quality leads using storytelling, data, and research.
  • You will fill a personal calendar of demos.

OBJECTIVE 3: IMPROVE TEAM PERFORMANCE
  • You will improve team processes on a weekly basis.
  • You will bring happy conflict in a loving way, no artificial harmony.
  • You will help the team aim for a stretch target of 15 practices live per person per week.

🔍 SCOPE OF THE ROLE

YOU FULLY OWN:
  • Your live practices target
  • The quality and effectiveness of your outbound campaigns
  • The GTM strategy for your geographic patch

YOU CO-OWN:
  • The enrichment of your lead list
  • Keeping the CRM tidy and updated
  • Booking demos

YOU INFLUENCE:
  • The way we invest in and deliver inbound campaigns
  • Product direction via closing the customer feedback loop

⚠️ THIS ROLE IS NOT FOR EVERYONE
This is a high-agency, high-expectation role in a fast-moving healthtech environment. You probably won't enjoy this role if you prefer to be told what to do, need significant training and supervision, aren't comfortable with honest feedback, or don't want to constantly push your work rate. You will enjoy this role if you like owning your target and raising the bar around you.

✅ MUST-HAVE TRAITS
  • Bias to action - fearless with getting on the phone, takes rejection well
  • Storyteller - persuasive communicator internally and externally
  • Outcome driven - focus on the big picture and business goals
  • Coach-ability - strong internal communication, takes on feedback
  • Tech savvy - understand the stack; Attio etc
  • Team player - low personal ego, brings happy conflict
  • Hard working - goes above and beyond
  • Personable and refreshing - puts people at ease
  • Creative - looks for new high impact opportunities

👍 REQUIRED EXPERIENCE
  • 2 years of sales experience
  • Worked in a fast paced startup environment

💙 A BIT ABOUT US
  • 💙 We're all NHS staff. We're inside-outsiders.
  • 🏥 Our office is within a GP practice.
  • 💪🏼 4 days in the office and 1 day WFH. Anchor days are Mon, Tues and Fri.
  • 🌀 We work in growth cycles: 1 week research, 7 weeks delivery.
  • 🤝 We're highly collaborative and work autonomously.
  • 🤜🏽 Backed by Y Combinator (S23), Innovate UK, and NHS Clinical Entrepreneur Program.

🚀 BENEFITS
  • 💉 2 paid volunteer days per year
  • 🎢 6 social days per year (one every 8 weeks)
  • 📚 £250 annual learning budget
  • 🥗 £60 monthly health and fitness budget
  • 🧘♂️ 7 extra days paid leave for meditation learning
  • 🩺 Generous sick leave policy including mental health leave
  • 🐥 Parental leave: up to 18 weeks full pay after 2 years
  • 👪 5 extra days fertility leave per year
  • 🏡 Local living benefit: £5,000 if within 30-min walk, £2,500 within 30-min bike
  • 🍽️ Homemade breakfast and lunch on the house in office
  • 🐖 Pension: 3% employer contribution, 5% employee

We care about building a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We are proactively building a company that is inclusive of all people from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin.
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Account Executive • London, United Kingdom

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