Claims Adjuster

We continue our exciting partnership with an industry leading client who is looking to add 3 additional Claims Adjusters to their growing team.

In this diverse and fast-paced role, you will be responsible for investigating and assessing claims to determine the extent of liability. You will collect and review evidence; inspect and assess damage details; and interview relevant parties, in order to make fair settlement decisions with the claimant.

The ideal candidate will have :

Experience in pet insurance, or travel, motor, or personal accident claims would be desirable but not essential.

Professional and diligent claims experience and a strong understanding of customer service.

Understanding of dealing empathetically with customers.

Positive, diligent, and determined mindset with a drive to succeed and develop.

Experience within a high-volume, results-focused customer service environment.

Experience operating within a regulated industry.

What you'll be doing :

Investigations and gathering evidence to assess claims and determine liability.

Negotiating settlements and empathise when dealing with claimants.

Making recommendations to insurers & liaising with claimants, clients, and third parties.

Adhere to SLAs and support in data analysis and reporting.

Maintaining positive internal and external relationships.Skills Required :

Excellent communication skills.

Ability to interpret and communicate terms and conditions...