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Seymour John
Customer Service Advisor Maternity CoverSeymour John • Telford, England, UK
Customer Service Advisor Maternity Cover

Customer Service Advisor Maternity Cover

Seymour John • Telford, England, UK
30+ days ago
Job type
  • Full-time
  • Temporary
Job description

Job Description

Customer Service Advisor Temporary Maternity Cover

Seymour John is delighted to be recruiting on behalf of a well-established and growing business based in Telford for a Customer Service Advisor to join their team on a temporary maternity cover contract.

This is an excellent opportunity for a customer-focused individual who enjoys delivering outstanding service and building positive relationships with customers. Working as part of a friendly and supportive team you will play a key role in ensuring customers receive a professional and efficient experience at every stage of their journey.

The Role

As a Customer Service Advisor you will be responsible for handling customer enquiries processing orders resolving issues and providing a high level of support across multiple communication channels.

Key Responsibilities

  • Managing inbound customer enquiries via telephone email and online channels
  • Processing customer orders accurately and efficiently
  • Resolving customer queries and complaints in a professional and timely manner
  • Providing product and service information to customers
  • Maintaining accurate customer records and updating internal systems
  • Liaising with internal departments to ensure excellent customer outcomes
  • Supporting the wider team with administrative and customer service tasks

About You

  • Previous experience within a customer service or customer support role
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organisational abilities
  • A positive proactive and customer-focused approach
  • Comfortable using CRM systems and Microsoft Office applications
  • Ability to work effectively both independently and as part of a team

Whats on Offer

  • 12.71ph 37.5 hours per week (Monday to Friday)
  • Friendly and supportive working environment
  • Full training provided
  • Opportunity to gain valuable experience within a successful business
  • Convenient Telford location with on-site facilities

If you are a motivated customer service professional looking for your next opportunity and are available for a temporary maternity cover position we would love to hear from you.

To apply or find out more please contact Lydia at Seymour John


Required Experience:

Unclear Seniority


Employment Type : Full-Time
Experience: years
Vacancy: 1
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Customer Service Advisor Maternity Cover • Telford, England, UK

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