Partnerships Account Manager

Salary: 45k - 55k per annum dependent on experience with quarterly performance bonus (20%)
Role type: Permanent
Location: London 2 days in the office
Reporting to: Senior Partnerships Manager

About Hometree

Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015 Hometree began its journey in the home cover market. Today We are spearheading the shift towards a future where home energy systems are decentralised digitised and reliant on renewable sources such as heat pumps solar panels batteries EV chargers and smart controls. This innovative approach is not just about sustainability; its about empowering homeowners to manage their energy more efficiently and cost-effectively thereby setting new standards in energy consumption.

We operate across three dynamic divisions:

Financial Services: Here youll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades.

Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge sustainable energy solutions necessary for reaching net-zero emissions.

Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home.

At Hometree Group we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions and we need passionate individuals to support them at every step. Join us during this exciting time and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs.

Key Achievements

85m Capital Raised - Weve raised over 85m to-date from leading global investors including Legal & General Capital and specialist energy VCs

7 Acquisitions - Weve expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm) home cover (Your Repair) and energy services (Geowarmth The Little Green Energy Company IMS and GreenGen). And we have most recently announced the acquisition of OVO Home Services and Corgi Homeplan (subject o FCA approval).

100k Homes Covered - We cover over one hundred thousand homes across the UK

550 Employees - We have over 550 passionate employees transforming the industry across the Group one home at a time

The Role

Were looking for a Partnerships Account Manager to help scale one of Hometrees most exciting and high-growth channels.

Partnerships has already doubled revenue year-on-year and is one of our most cost-effective acquisition channels. As we enter the next phase of growth were investing in the team to accelerate this momentum through the launch of new partnerships and the expansion of existing relationships.

In this role youll manage and grow strategic partner accounts drive channel performance and identify commercial opportunities. Youll work cross-functionally with teams across Growth Product Operations Engineering and Finance giving you broad exposure across the business and the opportunity to make a tangible impact on Hometrees growth.

This is an exciting opportunity for someone who enjoys building relationships solving problems and delivering commercial results in a fast-paced scale-up environment.

Responsibilities:

• Partner Account Management: Own and manage relationships with key strategic partners acting as the primary point of contact to drive engagement performance and long-term growth.

• Performance Monitoring & Reporting: Track channel performance against agreed KPIs providing regular updates insights and recommendations to both internal stakeholders and external partners.

• Commercial & Channel Economics Management: Monitor channel economics including sales volumes conversion rates retention performance and profitability metrics proactively identifying challenges and implementing corrective actions where required.

• Partner Growth & Scaling: Develop and execute plans to scale partner channels in line with growth targets and budget objectives identifying opportunities to increase volume improve performance and maximise value.

• Stakeholder Engagement & Governance: Lead regular partner review meetings ensuring clear communication of performance priorities opportunities and actions.

• Partner Support & Relationship Management: Respond to partner requests in a timely and professional manner maintaining strong relationships and ensuring a high standard of partner experience.

• Cross-Functional Collaboration: Work closely with internal operational technical product and commercial teams to identify escalate and resolve issues impacting partner journeys performance or customer experience.

• Financial Administration & Invoicing: Manage monthly invoicing processes ensuring accuracy timely completion and effective coordination with finance teams.

• Partner Onboarding & Launch Support: Support the setup onboarding and successful launch of new partnerships where required coordinating across teams to ensure smooth implementation and operational readiness.

What were looking for:

• Partnerships Experience: At least 2 years experience in a partnerships account management role.

• Commercial Acumen: Strong understanding of key commercial metrics including revenue customer value acquisition costs and commission structures.

• Relationship Building: Confident communicator with the ability to build and maintain strong partner relationships.

• Organisation & Prioritisation: Highly organised with excellent time management skills and the ability to manage multiple priorities effectively.

• Presentation & Reporting Skills: Experience creating and delivering insightful performance presentations to a range of stakeholders.

• Location & Working Pattern: London-based and able to work from the office at least two days per week.

Extra Credit:

• Regulated Industry Experience: Experience working within a regulated environment with an understanding of compliance and governance requirements.

• Start-up & Scale-up Mindset: Experience working in a start-up or scale-up environment with the ability to thrive in a fast-paced and evolving business.

Our Recruitment Process:

• Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins)

• Hiring Manager Interview: Meet with the hiring manager to explore your background in more detail discuss the roles responsibilities and learn more about the team and business. (4560 mins)

• Task/Final Stage: Present a task to our Director of Partnerships Senior Partnerships Manager and Growth Associate (1 hr)

• Final Interview: For certain positions there may be a final interview with a member of senior management or our senior leadership team 30mins)

Perks of the job

We have an ever expanding list of benefits that currently includes:

• 25 days holiday plus bank holidays and your birthday

• Hybrid working - Spend 2 days per week with your team in our collaborative London office (its dog friendly too!)

• Free boiler & home emergency cover with Hometree plus 40% discount for friends & family

• Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness wellness and nutrition apps.

• 300 Home office allowance

• Support for your mental health and wellbeing via Oliva

• Menopause support from Stella including friends & family access

• Cycle to work scheme

• Regular team socials including Summer and Winter parties.

FCA Code of Conduct

At Hometree we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business.

As a prospective member of our team you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers the preservation of market integrity and the promotion of healthy competition within the financial services industry.

Equal Opportunity Employer

At Hometree we are committed to creating an inclusive and representative environment. We know that different experiences perspectives and backgrounds make for a better workplace and a better planet. Together we celebrate differences and promote a culture where you can bring your full self to work.

We promise to give you the same opportunities as everyone else and we wont discriminate against you at any point in the hiring process or the working day. This includes how we source talent our interview process our conditions of employment feedback and everything in between

Employment Type : Full Time
Experience: years
Vacancy: 1
Yearly Salary Salary: 45000 - 55000