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Mental Health Crisis Support WorkerJobs for Humanity • London, England, UK
Mental Health Crisis Support Worker

Mental Health Crisis Support Worker

Jobs for Humanity • London, England, UK
30+ days ago
Job type
  • Full-time
Job description

To provide frontline mental health crisis support and intervention to individuals in the South West of England operating within NHS Band 4 scope to assess triage and de-escalate acute psychological distress.

Job Duties and Responsibilities
  • Respond to crisis calls within target timeframes
  • Conduct mental state risk assessments accurately
  • De-escalate acute distress safely and effectively
  • Signpost or refer to appropriate ongoing care
  • Maintain clear timely clinical records

Qualifications :

Required Qualifications
  • NVQ Level 4 or equivalent in Health & Social Care
  • Experience in mental health or crisis settings
  • Knowledge of Mental Health Act and safeguarding
  • Ability to work shifts including nights and weekends
  • Valid driving licence for community-based work
  • Risk assessment
  • Mental state examination
  • Crisis de-escalation techniques
  • Safeguarding procedures
  • NHS clinical record systems (e.g. RiO SystmOne)
  • Triage and signposting
  • Empathy and active listening
  • Resilience under pressure
  • Clear communication
  • Team collaboration


Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1
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Mental Health Crisis Support Worker • London, England, UK

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