Investigations Clerk
This role will take responsibility for a portfolio of cases the day to day administration and control of the various processes required to ensure the efficient and successful operation of the business in a timely and effective way.
Roles & Responsibilities:
Assume responsibility for the day to day operation of the processes and ensuring their timely completion
Assist in managing the system for all cases anddeal with diary prompts as appropriate
Provide support and assistance to the seniormembers of the team
Build and maintain relationships with other professionals referring work where appropriate to those professionals and where possible funding referrals to Banks and other lenders
Handle and respond within acceptable timescales to case related correspondence and telephone calls from clients creditors and ex-employees
Adhere to Krolls systems policy requirements and relevant Health & Safety policy
Pursue personal development of skills and knowledge necessary for the effective performance of both Kroll and job holder
Skills & Experience:
Good oral and written communication skills with clear spoken and written English
Ability to communicate effectively
Able to deal with complex challenging and sensitive work confidentially
Pro-active and can work on own initiative
Strong teamwork and collaboration
Attention to detail and able to solve problems
Able to use initiative and learn to prioritise own workload
Able to work flexibly as part of a team asking for and giving support as needed
Strong organisation skills and the ability to work well under pressure whilst maintaining accuracy
Qualifications:
Good general education minimum of 5 GCSEs at grade C or above including English Maths and IT
#LI-DNI
L1 Investigations Clerk • London, England, UK
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