The Partner Development & Growth Director is responsible for defining and delivering flatfairs partner growth strategy across our existing portfolio of letting agencies and Build-to-Rent customers.
As part of the leadership team youll own our approach to partner growth and retention while maintaining direct responsibility for a portfolio of key strategic accounts. Youll define how we develop and grow partnerships across the business lead a small team supporting partner success and work closely with Product Operations and Leadership to ensure partners are successful and commercial opportunities are realised.
This role sits at the heart of our growth plans. Youll combine hands-on ownership of some of our most important relationships with responsibility for shaping the wider partner function and helping us scale from here.
Youll join a collaborative business with high ownership low bureaucracy and the opportunity to make a visible impact on how we grow.
Partner growth & commercial performance
Own and grow relationships with our most important letting agency and Build-to-Rent partners.
Drive revenue growth through deeper product adoption expansion opportunities and contract renewals.
Develop account growth plans and identify opportunities to increase partner value retention and revenue.
Manage relationships with senior stakeholders and lead regular business reviews.
Partner experience & collaboration
Ensure partners get value from flatfair and have a positive experience throughout their journey.
Work closely with Product Operations and Support to resolve issues improve outcomes and influence future improvements.
Use partner insight market knowledge and performance data to inform business decisions and identify opportunities.
Leadership & strategy
Define and evolve our partner growth and retention strategy.
Lead and develop a small team supporting partner success and growth.
Own reporting against key commercial metrics including partner revenue growth retention and satisfaction.
Help shape how flatfair grows and develops its partner base as we scale.
Significant demonstrable experience in partnerships account management customer success or a similar commercial role.
A track record of growing revenue within existing customer or partner accounts.
Experience managing complex relationships with senior stakeholders including Director and C-suite level contacts.
Commercially minded with experience negotiating contracts and discussing pricing and business value.
Experience leading coaching and developing a small team.
Understanding of the UK residential lettings Build-to-Rent PropTech or wider property sector would be beneficial.
Organised commercially minded and comfortable working in a scaling business.
Competitive base salary and performance bonus
Equity in the business via our EMI scheme
Enhanced salary-sacrifice pension contribution
25 days annual leave plus an extra day for every year at flatfair
Monthly wellbeing allowance and private medical insurance (Vitality)
This is a hybrid role with 24 days per month in our London office alongside occasional travel to partners as required.
The lettings industry hasnt evolved fast enough.
For tenants its often opaque and financially restrictive. For agents and landlords it can be complex fragmented and inefficient. We believe renting should be built on transparency choice and simplicity for everyone involved.
Established in 2016 flatfair is reimagining how the rental ecosystem works. Weve built and scaled a product used by tens of thousands of tenants and partners across the UK - unlocking over 25m in upfront savings and providing stronger protection for landlords.
Were now entering our next phase: expanding our platform launching new products and building the infrastructure required to support sustained scalable growth.
If youre excited by building strong commercial partnerships and helping a growing business scale wed love to hear from you.
Partner Development & Growth Director • London, England, UK
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