Field Support Service Engineer

Date Posted:

Country:

United Kingdom

Location:

Solihull Solihull

Position Role Type:

Remote

Regional Technical Field Support Engineer

Landing Systems Wheels & Brakes Collins Aerospace an RTX Business

Powering confidence every time an aircraft touches down.

At Collins Aerospace an RTX business we help shape the future of aerospace and defense through intelligent advanced technologies that keep aircraft safer smarter and more reliable.

Our Landing Systems team supports some of the worlds leading airline and MRO customers providing the technical expertise behind one of the most critical moments in flight: landing.

We are looking for a Regional Technical Support Engineer to provide expert support for Collins Aerospace wheel and brake customers across Europe. This is a customer-facing technical role where your knowledge communication skills and relationship-building ability will make a direct impact on airline operations maintenance confidence and long-term customer success.

What You Will Do

As a Regional Technical Support Engineer you will be a trusted technical partner to airline and MRO customers helping them resolve challenges understand product performance and get the best from Collins Landing Systems technology.

You will:

• Provide regional technical support for Collins Aerospace wheel and brake customers.

• Support airline and MRO customers with technical queries operational issues and product guidance.

• Help maintain the highest standards of customer support across technical sales campaigns retrofit activity and competitions.

• Build strong long-term relationships with customers through responsive clear and credible technical communication.

• Work closely with internal teams to support customer needs product performance and future opportunities.

• Act as a technical voice for Collins Landing Systems in the region helping customers operate with confidence safety and efficiency.

• Support ongoing customer engagement by combining technical expertise with a strong service mindset.
  

This role is ideal for someone who enjoys being close to the customer solving practical technical problems and representing world-class aerospace technology in the field.

What You Will Learn

In this role you will deepen your technical expertise in aircraft wheels brakes and landing systems while gaining broader exposure to airline operations MRO environments and customer support strategy.

You will have the opportunity to develop your skills in:

• Landing Systems product support.

• Airline and MRO technical operations.

• Customer relationship management.

• Technical sales and campaign support.

• Retrofit and in-service support activity.

• Cross-functional collaboration across engineering operations commercial and customer support teams.
  

You will be joining a global aerospace business where your experience can grow into something with real runway.

Qualifications You Must Have

• Diploma in Aviation Maintenance or equivalent academic and/or practical experience in aircraft mechanical electrical hydraulic systems and/or powerplant.

• Minimum of four years experience in the design and/or maintenance of aircraft aircraft systems or aircraft appliances or equivalent professional experience.

• Strong technical communication skills.

• Ability to build trusted long-standing customer relationships.

• Aircraft wheels brakes and landing gear experience would be considered an asset.
  

Qualifications We Prefer

• Bachelors degree.

• Ten years relevant experience.

• Previous exposure to airline maintenance activities.

• Technical familiarity with aircraft wheels brakes and landing gear.

• Experience working directly with airline or MRO customers.
  

Why Collins Aerospace

At RTX 185000 people are united by purpose: solving complex problems and helping protect and connect our world.

At Collins Aerospace you will be part of a business with deep technical expertise a global customer base and a mission that reaches far beyond the runway. Our Landing Systems technologies support aircraft performance safety and reliability across the world.

This is your opportunity to bring your aviation maintenance and technical support experience into a role where customer trust engineering knowledge and real-world impact meet.

Ready to Apply

If you are technically strong customer-focused and ready to support the systems that help aircraft land safely every day we would love to hear from you.

What we can offer you:

• Competitive salary.

• Flexible working hybrid working and a family friendly approach.

• Outstanding state-of-the-art facilities and laboratories centrally located and easily accessible.

• Life insurance.

• Excellent corporate pension plan with a 2:1 matched contribution up to 10%.

• Private Health Insurance.

• 25 days annual leave plus ability to buy/sell up to 5 days.

• Career development.

• Half day working on Fridays.

• And so much more!

From time to time the successful candidate may be required by the Company to perform other tasks and/or learn new skills which are not included in the above description but are within the capabilities of the individual and where necessary training will be given.

Learn More & Apply Now!

Are you up for the challenge Join our mission today.

Please note that potential candidates will be subject to Baseline Personnel Security Standard (BPSS) and background checks.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity color religion gender sexual orientation or identity national origin age disability protected veteran status or any other characteristic protected by law.

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Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1