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IT Support & Solutions EngineerJobs for Humanity • London, England, UK
IT Support & Solutions Engineer

IT Support & Solutions Engineer

Jobs for Humanity • London, England, UK
30+ days ago
Job type
  • Full-time
Job description

To deliver technology solutions and support in Essex ensuring reliable systems and driving digital efficiency within a monthly salary framework of 2000.

Job Duties and Responsibilities
  • Maintain 99.9% system uptime
  • Resolve 95% of tickets within SLA
  • Deliver 2 technology improvement projects quarterly
  • Reduce operational costs through automation
  • Achieve 90% user satisfaction score

Qualifications :

Required Qualifications
  • Bachelors degree in Computer Science or related field or equivalent experience
  • Relevant industry certifications (e.g. CompTIA Microsoft AWS)
  • IT support & troubleshooting
  • Database management
  • Cybersecurity fundamentals
  • Problem-solving
  • Communication
  • Time management
  • Customer service orientation
  • Team collaboration
  • ITIL


Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1
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IT Support & Solutions Engineer • London, England, UK

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