Security Concierge

COME AND JOIN US . . .

We are currently seeking an experienced Security Conciergewith exceptional communication and interpersonal skills and adept in security or related fields to join our Security Team.

Luxury hospitality security is not simply about guarding a property it is a dynamic proactive service driven role responsible for protecting people assets and reputation while enhancing the guest experience through vigilance discretion and professionalism.

The on target earning potential for this role is 34426 / per annum based on a 39 hour contract - comprising a base salary of 29426 plus a qualified estimate of 5000 in gratuities and service charge.* As a member of the Gleneagles team you will also enjoy a fantastic range of perks benefits and rewards

ABOUT GLENEAGLES

One of the worlds most iconic luxury hotels and sporting retreats Gleneagles has been making memories for a century. Crowned Employer of the Year at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel Leisure for their 2025 Worlds Best Awards everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES

Were devoted to making our people feel as valued as our this way we strive to support the whole you not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career some work seasonally while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours youd prefer to work were open to flexible working requests and offer hours shift patterns and contract types to suit everyone.

Location; Auchterarder just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr) Glasgow or Dundee (50mins) Stirling and Perth (25mins).

Heres a bit more detail on what we see you doing in this role:

• Supporting our Head of Security in expertly ensuring the safety and security of our premises assets guests and people
• Professionally handling all Fire Fleet Security and day-to-day contractor management monitoring surveillance systems enforcing security protocols proactively conducting visible patrols around the hotel and across our estate
• Responding to emergencies or incidents swiftly and professionally liaising with our Management and Executive teams and emergency services
• Conducting investigations across our estate including planning investigative interviews and compiling factually accurate and detailed incident reports to support internal and external investigations
• Ensuring the safe operations of all vehicles and helicopters on site specifically our service yard and helicopter landing sites
• Assisting with the implementation of our Authorised Driver vehicle maintenance and insurance processes and procedures
• Building strong working relationships with your colleagues across the estate and externally with service providers and our local community including the emergency services always positively representing and protecting Gleneagles reputation
• Securing compliance with all relevant legislation including General Data Protection Regulations (GDPR) and the consistent and accurate record keeping of all relevant documentation and data in line with Security and Hotel policies
• Assisting in the management and maintenance of the estate safety and security systems including Access Control Alarms Fire and Intruder and CCTV.
• Undertaking bi-monthly Fire Management compliance audits in your area of responsibility ensuring a high level of detail and accurate record keeping; assisting with the administration and delivery of training within security and fire management
• Working collaboratively with our People Team to create and manage onboarding and offboarding security administration and access
• Playing a key role in the development implementation and maintenance of our security processes and administration including our Standing Operating Procedures Lost & Found Property process Incident Management Plans Crisis Management Plans ensuring delivery of excellence in security
• Interacting with our guests always warm professional helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

The kind of person were looking for:

• Diligent and systematic in your approach you have fantastic relevant experience with outstanding organisational and interpersonal skills
• You hold a full driving licence (that is compliant with UK legislation and does not have more than 6 penalty points)
• Adept in IT you also have experience in producing factual written reports used for internal and external presentations processes and investigations
• Ideally you already hold a valid First Aid certificate or are eager to complete the required certification with our support
• Problem-solving critical thinking and attention to detail are all second nature to you and youre used to juggling a range of sometimes conflicting priorities
• Collaborating with others comes naturally to you you know that it is the sum of the parts that will reap the greatest reward; you possess a strong drive to support and help others and have no room for ego
• Internally you build relationships on trust and by truly understanding what your stakeholders need always fulfilling your promises; externally you build relationships through transparency and openness
• You demonstrate inclusivity by consistently respecting and valuing the beliefs practices cultures traditions and principles of others
• Highly motivated and possessing an immense sense of pride in your work; youre passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive can do attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; youre well organised and punctual
• You want to be part of a team that works hard supports each other and above all has fun along the way

Whats in it for you:

Time to let your hair down

• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food & Beverage Country Pursuits Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for 50.00 per annum

Treats in your pocket

• Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately or you can save them up over a number of months for perks that cost that little bit more. All this gives you greater choice so you can pick the things that mean the most to you!
• Free pay day lunch and monthly drinks offers
• A generous refer a friend scheme

Be our guest

• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at 95.00 per night a benefit available upon completion of 12 months service
• Friends & Family discounted rate of 225 - 275 B&B per night at Gleneagles
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels located across some spectacular locations including London Paris Rome Dubai Doha Rio NY Chicago and name just a few
• Subsidised single occupancy en-suite accommodation available on our grounds

Investment in your development and wellbeing

• Pension scheme
• Life Insurance
• Employee Assistance Programme offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

*About gratuities & service charge:

• Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
• It is estimated that in 2026 our full-time employees can expect to receive around 5000in addition to their annual salary

If you are our nextSecurity Conciergeplease forward your most recent CV to us today!

INDHP

Employment Type : Full-Time
Experience: years
Vacancy: 1