Assistant Manager

Are you someone who enjoys leading from the front supporting people and making things happen day to day

At Boots being an Assistant Manager means creating a team and environment that customers and patients trust somewhere they feel welcome looked after and want to come back to. Guided by our purpose With You. For Life. youll play a key role in bringing that to life supporting your team to deliver care that really makes a difference to customers and colleagues in the moments that matter.

Youll lead and support your team day to day setting clear expectations coaching individuals and helping them grow while also taking ownership of how things run. From helping a customer find the right solution to supporting safe and compliant pharmacy services to driving the standards and results behind the scenes youll be at the heart of it all.

This is a hands-on leadership role where youll be balancing people performance and operations leading your team shaping the experience for customers and patients and taking real ownership of how the store runs and performs. If youre looking for a role that enables you to make a real impact every day this could be the opportunity for you.


What youll be doing

As Assistant Manager youll report into the Store Manager and get stuck in on the shop floor coaching and supporting your team and role modelling how great care and strong commercial performance go together.

You will:

• Lead your team to deliver strong performance while providing great care to customers and patients
• Create a positive supportive team environment where people feel confident capable and motivated
• Coach develop and line manage your team through regular conversations feedback and clear expectations and goals
• Be responsible for the day-to-day running of the store including planning scheduling staffing and prioritising workload
• Maintain high standards across the store ensuring it is clean safe and easy to shop
• Take ownership of stock availability cost control and loss prevention
• Ensure the store is always safe legal and compliant by completing audits checks and risk assessments
• Use data reports and in-store insight to identify opportunities and take action
• Lead the store confidently in the absence of the Store Leader taking accountability for decisions and performance

What youll need to have (our must-haves)

• Experience leading a team in a customer-facing environment
• Proven ability to take ownership of performance and drive a team to deliver results
• Able to inspireand coachothers and manage performance
• Strong organisational skills including planning rotas managing absence and prioritising workload
• A clear understanding of the importance of compliance safety and operational standards
• A collaborative personality able to succeed in a team-centered environment
• Confidence using systems reports and data to make decisions
• Passionate about delivering both excellent customer care and commercial outcomes

It would be great if you also have

• Experience line managing
• Experience managing store operations such as stock loss prevention or audits
• Experience working in a pharmacy healthcare or regulated retail environment
• An NVQ2 in Pharmacy Services (or other UK equivalent) OR the willingness to work towards a Pharmacyqualification.

Where your brilliance can take you

At Boots your career can be as ambitious as you are. As an Assistant Manager youll be perfectly placed to build your leadership capability and take your next step.

That could mean moving into a larger or more complex store and stepping into an Assistant Manager role with a specific focus such as Operations Beauty or Pharmacy giving you the opportunity to deepen your expertise while continuing to grow your leadership impact and experience.

You could also progress into more senior leadership roles such as becoming a Deputy General Manager in one of our flagship locations or stepping into a Store Manager role to lead your own store.

There are also opportunities beyond stores. If youre interested in moving into our Nottingham Support Office there are a wide range of roles across areas such as Commercial HR Marketing Buying Strategy Finance and Supply Chain.

Whatever path you choose well give you the tools training and support to be brilliant with Boots building a career you can be proud of.

Rewards designed for you

• Boots Retirement Savings Plan
• Generous employee discount across Boots and partner brands
• Discretionary annual bonus
• Enhanced maternity/paternity/adoption leave pay and a gift card for those expecting or adopting
• Flexible benefits scheme; holiday buying gym discounts life assurance and more
• 24/7 counselling and wellbeing support through TELUS Health our Employee Assistance Programme

Theres lots more in our rewards and benefits package MyBoosts our way of helping you get the most out of the good stuff. Find out more at Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots were proud to be an equal opportunity employer creating a place where everyone feels welcome supported and free to be themselves. We believe that when our people feel valued and included they thrive so were committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

Whats next

If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you be at your best.

We hope to hear from you soon.
Be brilliant with Boots.

Keywords
Retail Stores Management Customer Assistant Manager Customer Service Manager FMCG Store Leadership Sales Retail Sales Trainee

Required Experience:

Manager

Employment Type : Full Time
Experience: years
Vacancy: 1