We are currently recruiting for someone to join our team as a Client Care Consultant to take ownership of the client journey from initial enquiry through to ongoing care delivery ensuring the highest standards of quality safety and person-centred care across the South Manchester region.
This is a varied and rewarding role where you will support clients and families at key moments ensuring they receive the right care at the right time delivered to a consistently high standard.
This role is a dual-focused position with approximately 70% of time dedicated to quality assurance care planning and service reviews and 30% focused on responding to new enquiries conducting care consultations and converting enquiries into well-planned care packages.
This role will be based at our Chorlton office (South Manchester) and within the community working Monday-Friday 8:30am - 4:30pm with additional out-of-hours working as part of an on-call rota.
Benefits:
Responsibilities:
Who Were Looking For
Additional Information :
Remote Work :
No
Employment Type :
Full-time
Client Care Consultant • Manchester, England, UK
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