A Lodge Cleaner is responsible for cleaning and servicing lodges to deliver an excellent Guest and Member experience while monitoring supply inventories and undertaking additional periodic cleaning programmes.
As a Lodge Cleaner you would be responsible for executing your positions responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:
Clean and service lodges in accordance with Standards of Performance (SOP)
Maintain cleanliness of the lodge and housekeeping areas
Ensure adequate supplies of all provisions as identified in the SOP set up
Undertake tasks delegated by the Accommodation Supervisor for periodic cleaning programmes
Report defects damage theft breakages and maintenance and hazard issues
Carry out lost property procedures
Ensure the security of property and premises of the company and guests
Greet guests in a warm and friendly manner
Submit completed guest questionnaires
Ensure chemicals are used and stored correctly
Comply with hotel security fire regulations and all health and safety legislation
Carry out any other reasonable task set by resort management
What are we looking for
Hilton Grand Vacations is a leader in the vacation ownership industry operating with an unwavering commitment to innovation quality and continued growth. At the core of our companys success are our Team Members. To fulfill this role successfully you must possess the following minimum qualifications and experience:
Positive attitude
Good communication skills
Ability to work under pressure
Ability to work on own or in teams
Respond to guest requests and deliver high levels of service
Methodical and well organised
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous cleaning experience
Lodge Cleaner • Ballater, Scotland, UK
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