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Birmingham City Council
Retail and Engagement ManagerBirmingham City Council • Birmingham, England, UK
Retail and Engagement Manager

Retail and Engagement Manager

Birmingham City Council • Birmingham, England, UK
30+ days ago
Salary
£45,091.00 yearly
Job type
  • Full-time
  • Permanent
Job description
Description

Retail and Engagement Manager

Permanent

Grade D -

Consultation grade - subject to formal evaluation under the Equal Pay Programme

Working 36.5 hours per week

Are you an experienced retail manager ready to help shape the future of Birminghams Destination Parks visitor centres

Were seeking an innovative Retail and Engagement Manager to play a pivotal role in shaping the future of Birminghams most exciting green and wildlife destinations.

This brand-new role will sit at the heart of a major transformation across our Destination Parks visitor centres the Birmingham Wildlife and Conservation Centre and the Kings Heath and Cofton Plant Nurseries. Youll have the opportunity to reimagine visitor experiences unlock commercial potential and bring our spaces to life in fresh and inspiring ways.

You will lead the development and delivery of creative retail strategies that maximise income generation while enhancing the visitor journey. Alongside this youll drive compelling marketing initiatives using digital platforms website content and social media campaigns to grow audiences build engagement and showcase everything our destinations have to offer.

About you

You will work up retail strategies to maximise income generation and will develop clear marketing through website and social media campaigns therefore we are looking for someone who has

  • substantial experience in retail management including stock control and space optimisation
  • strong financial skills including budget management income forecasting and cost control
  • proven ability to create reports interpret data and deliver presentations to senior stakeholders
  • significant experience in marketing content creation and promotional activity including social media
  • excellent administrative organisational and numeracy skill
  • ability to lead meetings and engage professionally with diverse stakeholders
  • skilled in responding to complex enquiries with clarity and professionalism
  • strong team player with the ability to support colleagues and service users
  • ability to manage multiple tasks prioritise effectively and meet deadlines

A full UK driving licence and willingness to work weekends evenings and public holidays when required.

This is a unique opportunity for a forward-thinking professional who is passionate about retail place-making and connecting people with nature.

What we offer in return

  • Membership of West Midlands Pension Fund with generous employer contributions
  • Enhanced Holiday Entitlement 30 days increasing with length of service
  • My Rewards Scheme access to 800 brands providing discounts and savings
  • Health and wellbeing support independent and confidential employeeassistanceand counselling occupational health

Please upload your up-to-date CV via the attachments part of your application this is required for shortlisting. Unfortunately we cannot consider any applications without a CV attached.

Job Description and PersonSpecification

Birmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employingretainingand developingall ofour people.

We want to ensure your recruitment journey with us is a positive andequitableone so please let us know if there are any reasonable adjustmentsadditionalsupport accessibility needs or if there is any way in which we can support you through your application.

For any informal enquires please contact:

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy Birmingham City Council here.

Proof of Right to work in the UK will berequiredfor all applicantsin accordance withUK Home Office requirements before any employment offer can be confirmed.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.






Required Experience:

Manager


Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 45091 - 51356
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Retail and Engagement Manager • Birmingham, England, UK

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