Operations Manager Street Cleansing

Description

Operations Manager Street Cleansing

Permanent

Grade

Consultation grade - subject to formal evaluation under the Equal Pay Programme

Working 36.5 hours per week (shifts between 06:00-18:00)

Based at different street cleansing locations across the city: Lifford Lane Perry Barr Brewery Street Atlas

Can you lead the teams keeping Birmingham clean safe and welcoming

Birmingham City Council is transforming the way we deliver frontline environmental services. As part of this ambition we are strengthening our operational leadership across Street Cleansing ensuring our neighbourhoods are clean safe and places communities can take pride in.

This is your opportunity to lead from the front shaping high performing teams while driving improvements in service quality sustainability and customer satisfaction.

Were looking for a motivated forward-thinking leader who thrives in a fast-paced operational environment and is passionate about delivering visible high-impact public services.

Were looking for an Operations Manager who brings

• Demonstrable success leading teams driving improvements and ensuring compliance within a complex operational setting
• Experience managing people matters including performance and attendance
• Ability to inspire motivate and develop large operational teams
• Strong budget management resourceplanningand performance monitoring capabilities
• Ability to interpret data analyse trends and adjust operations to achieve targets
• Excellent communication skills with experience engaging key stakeholders and communities
• Strong understanding of Health & Safety risk management and compliance frameworks
• A commitment to sustainability innovation and continuous improvement
• Knowledge of street cleansing waste management or environmental services legislation (desirable)

As an Operations Manager within Street Cleansing youll take ownership at depot level ensuring services are delivered safely efficiently and in line with statutory standards.

Youll make a genuine difference to residents across Birmingham by leading teams managing resources and driving performance.

What youll be responsible for

• Leading high-performing teams inspiring and developing frontline managers and staff to deliver excellent services
• Managing resources and budgets ensuring effective deployment of people equipment and funding
• Driving operational performance using data systems and insights to improve efficiency and meet targets
• Ensuring safety and compliance overseeing Health & Safety risk management and legal compliance standards
• Engaging with communities and stakeholders responding to local priorities and building strong relationships
• Leading continuous improvement modernising services and enhancing environmental outcomes
• Managing service performance and complaints resolving issues and improving customer satisfaction

This role offers the chance to make a visible impact across Birminghams communities every single day. Youll be joining a service committed to innovation operational excellence and creating a cleaner greener city.

What we offer in return

• Membership of West Midlands Pension Fund with generous employer contributions
• Enhanced Holiday Entitlement 30 days increasing with length of service
• My Rewards Scheme access toover 800brands providing discounts and savings
• Health and wellbeing support independent and confidential employeeassistanceand counselling

Please upload your up-to-date CV via the attachments part of your application this isrequiredfor shortlisting. Unfortunately we cannot consider any applications without a CV attached.

Birmingham City Council is an accredited Disability Confident Leader employer and we are committed to employingretainingand developingall ofour people.

We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.

For any informal enquires please contact the Resourcing Team

Proof of Right to work in the UK will berequiredfor all applicantsin accordance withUK Home Office requirements before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy Birmingham City Council here.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Job Description and Person Specification

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 54495 - 64811