Destination Park Operations Lead

Description

Destination Park Operations Lead

Permanent

Grade

Consultation grade - subject to formal evaluation under the Equal Pay Programme

Working 36.5 hours per week

Shape Exceptional Visitor Experiences Across Birmingham

Birmingham City Council is seeking a dynamic and driven Destination Park Operations Lead to take strategic and operational ownership of some of the citys most valued outdoor spaces.

This is a unique opportunity to lead a team of Park Managers enhance visitor experiences and ensure our destination parks operate at the highest standards every single day.

If youre an experienced operational leader who thrives in a fast-paced environment enjoys working outdoors and is passionate about service excellence wed love to hear from you.

This exciting new position sits within the Parks & Green Spacesdivision and will provide strategic leadership across the maintenance operational performance and commercial development of Birminghams Destination Parks.

Were looking for an Operational Leader who brings

• Proven experience in operations ideally within grounds maintenance or outdoor environments
• Strong leadership skills with the ability to motivate and develop teams
• Understanding of health & safety risk management and compliance
• Experience in financial management resource planning and performance monitoring
• A customer focused mindset with a passion for high-quality service delivery
• Excellent organisational and problem-solving skills
• Strong stakeholder management and collaboration abilities
• A proactive hands-on approach with resilience in a dynamic environment

You will have direct responsibility for the Birminghams Destination Park the Wildlife & Nature Conservation Centre and Plant Nurseries ensuring high standards of service sustainability and visitor engagement.

What youll be doing...

• Lead inspire and develop a high-performing parks operations teams
• Oversee the day-to-day running of destination parks ensuring safe efficient operations
• Drive exceptional visitor experiences and set standards for customer service
• Manage budgets resources and operational planning effectively
• Ensure compliance with health safety and environmental regulations
• Work collaboratively with internal teams and external partners
• Identify opportunities for innovation commercial growth and continuous improvement

This is more than a job;its an opportunity to shape the future of Birminghams green spaces and make a real impact on communities and visitors across the city.

What we offer in return

• Membership of West Midlands Pension Fund with generous employer contributions
• Enhanced Holiday Entitlement 30 days increasing with length of service
• My Rewards Scheme access toover 800brands providing discounts and savings
• Health and wellbeing support independent and confidential employeeassistanceand counselling

If youre passionate about the natural environment driven to improve services and ready to make a real difference in Birminghams communities we want to hear from you.

Please upload your up-to-date CV via the attachments part of your application this isrequiredfor shortlisting. Unfortunately we cannot consider any applications without a CV attached.

Job Description and Person Specification

Birmingham City Council is an accredited Disability Confident Leader employer and we are committed to employingretainingand developingallour people.

We encourage applications from people of all backgrounds and aim to have a workforce thatrepresentsthe communities we serve. Our data tells us that for this level of role ethnic minorities are underrepresented andtherefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer but we think this is worth it to achieve our aim.

We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.

For any informal enquires please contact the Resourcing Team

Proof of Right to work in the UK will berequiredfor all applicantsin accordance withUK Home Office requirements before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy Birmingham City Council here.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 54495 - 64811