Retail Assistant

Be part of the team delivering exceptional fan and visitor experiences at one of the Midlands' leading destination venues. Legends Global is looking for Retail Assistants to work across the Coventry Building Society Arena , supporting a diverse programme of live events, conferences, exhibitions, hospitality experiences and matchdays throughout the year. Supporting an exciting programme of football fixtures, concerts, exhibitions, conferences, and major live events, you'll play an important role in delivering excellent customer experiences across our food and beverage retail outlets. This is a great opportunity to work on a flexible, casual basis , serving thousands of guests and visitors in a fast-paced retail environment at one of the Midlands’ premier event destinations. The Role We're looking for enthusiastic, reliable, and customer-focused individuals who enjoy working in fast-paced environments and take pride in delivering great service. As a Retail Assistant, you'll help create a smooth and enjoyable experience for guests by providing efficient service, maintaining high standards, and contributing to the success of matchdays and events. This role is ideal for those seeking flexible work that fits around other commitments. The Responsibilities Deliver friendly, efficient service across retail kiosks and food and beverage outlets. Prepare, present, and serve food and beverages in line with operational standards. Operate cashless EPOS systems accurately and confidently. Maintain clean, organised, and well-stocked retail areas throughout service. Work collaboratively with colleagues to provide a seamless customer experience while adhering to all food safety, hygiene, licensing, and health & safety requirements. Please note: this position may require the preparation and handling of pork products. What we're looking for A passion for customer service and creating positive guest experiences. Previous retail, food service, or customer-facing experience is desirable but not essential. Confidence working in a fast-paced, high-energy event environment. Strong communication skills and a positive, team-focused attitude. Reliable, flexible, and available to work evenings, weekends, matchdays, and major event days. Able to commute to Coventry Building Society Arena What's in it for you? 💸 Competitive Rate of Pay – Earn a strong hourly rate for your work. ⏰ Flexible Working – Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance. 📅 Weekly Pay – Get paid week for the shifts you’ve worked. 🎉 Sociable Workforce – Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do – it’s a great environment to meet people, make friends, and be part of exciting live events. 🚀 Opportunities to Grow – Gain valuable experience in the live events industry and access to opportunities across Legends Global. Next Steps As part of the application, candidates will be asked to record a short video response to a couple of questions, allowing us to get to know you beyond your CV. Applications and videos will be reviewed by the Legends Global team, with successful candidates invited to an induction and interview at Coventry Building Society Arena . This role is offered on a casual, event‑based basis , with evening and weekend work aligned to matchdays and arena events. Any work offered will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. About Legends Global Legends Global helps bring live sport, entertainment, and events to life. From matchdays to major events, we deliver great food, great service, and unforgettable fan experiences at some of the world’s biggest venues. We’re all about working as one team, supporting each other, and creating an environment where everyone feels welcome and valued—whether you’re working your first shift or you’re a seasoned stadium pro. Our culture is built on teamwork, energy, and pride in what we do, with flexible opportunities that fit around your lifestyle. If you're passionate about hospitality, enjoy working at prestigious live events, and take pride in delivering exceptional service, Legends Global offers the perfect opportunity to be part of something special. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.