HEAD BARTENDER - Harrogate

Job Details HEAD BARTENDER - HarrogateNestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.Key ResponsibilitiesConsistently provide the highest standards of service, drinks preparation, and bar organisation, always seeking to exceed our guests' expectationsLead by example with a dynamic, warm and friendly presence at our Bar, preparing drinks and cocktails to the highest standardsMentor, train and support the development of the bar team, ensuring consistent performance and professional growthOversee and maintain exceptional cleaning and hygiene standards across the entire bar areaTake ownership of stock ordering, inventory control, and stock rotation in collaboration with the Bar ManagerManage the preparation of cocktail pre-batches to ensure efficient and consistent service during busy periodsPlay a leading role in drink and cocktail menu development, bringing creativity, innovation and alignment with seasonal and luxury standardsDeliver efficient service of drinks, providing a professional and memorable experience for all our guestsMaintain in-depth knowledge of the beverage offering and be a key point of contact for product queries and suggestionsMeticulously prepare drinks; accurately measure, follow recipes and ensure elegant presentationProficiently upsell products and actively encourage the team to do the same at every opportunityEngage warmly with guests, demonstrating professionalism and a commitment to exceptional service, contributing to the overall five-star experience at Grantley HallKey Skills, Qualities & Experience Proven leadership experience in a high-end hospitality or bar settingHands-on approach to work, leading by example and always looking to improvePassion for hospitality and a genuine desire to create memorable guest experiencesDetail-oriented and uncompromising on quality and cleanliness standardsPositive attitude with strong mentoring and training capabilitiesCalm under pressure, with excellent time management and multitasking abilitiesExceptional interpersonal and communication skillsA self-starter with strong initiative and dedication to the wider Grantley Hall teamBenefitsGrantley Hall offers a wide range of benefits and opportunities for all employees:A monthly service charge - typically 3, annually31 days holiday increasing to 33 days with length of serviceAccess to earnings before payday (Stream)Holiday Buy/Sell SchemeFree parkingComplimentary meals when on dutyDiscounted modern and spacious live-in accommodationCelebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more...Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabsGrantley Hall discounts - 50% off food and 20% off beverage, B&B for employees ( B&B for friends and family), 20% off spa and gift shop productsAccess to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.Discounted hotel stays with Pride of Britain hotelsComplimentary bespoke uniform and annual shoe allowanceFree sight tests for those eligibleOnsite Team Gym with professional inductionRefer a Friend Scheme where you can earn up to 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'Grantley Academy to support your developmentAnnual paid volunteering days