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Impact Recruitment
Internal Account ManagerImpact Recruitment • Kettering, ENG, GB
Internal Account Manager

Internal Account Manager

Impact Recruitment • Kettering, ENG, GB
30+ days ago
Job type
  • Permanent
Job description

Job Description

Internal Account Manager / Inside Sales (Product)

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Kettering/ Hybrid

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Permanent

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Monday to Friday, 37.5 hours per week

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Let's be honest - most "internal sales" roles are either glorified order processing or chaotic firefighting.

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This one sits properly in the middle… and done well, it's genuinely a commercial role.

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You'll be the link between customers, external sales, and supply chain - owning the process from enquiry through to delivery. Not just taking orders, but making sure everything runs smoothly, issues get sorted quickly, and opportunities aren't missed along the way.

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What you'll actually be doing

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  • Acting as the day-to-day contact for key customers - queries, updates, problem-solving
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  • Managing orders end-to-end (from quote through to delivery)
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  • Working closely with external sales and supply chain to keep everything on track
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  • Proactively keeping customers updated rather than waiting for them to chase
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  • Handling pricing, delivery schedules and stock-related decisions
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  • Sorting out invoice queries and general "when things don't quite line up" issues
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What they're looking for

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  • Someone organised, detail-focused and able to juggle multiple priorities, with prior internal sales experience
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  • Comfortable dealing with customers day-to-day and building proper relationships
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  • Confident working with numbers, pricing and margins
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  • Someone who doesn't just sit on problems - you'll need to dig in and get them sorted
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  • Good communication across teams (sales, ops, suppliers - the lot)
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What you'll get in return

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  • A role where you're trusted to manage your own workload
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  • Proper exposure across sales, supply chain and operations
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  • The chance to influence customer experience and commercial outcomes
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  • A business that values proactive people, not box-tickers
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Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you.

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Impact Recruitment is an employment business working on behalf of our client.

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All responses will be managed in accordance with GDPR.

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Internal Account Manager • Kettering, ENG, GB

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