Senior Events Manager

Position Overview

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Senior Events Manager you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Senior Events Manager at The Dorchester, here are just some of the great benefits you will receive:

• Complimentary stays including breakfast across the Dorchester Collection Hotels - up to 48 nights every year
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant Social events that bring employees together including Summer party and Winter ball
• Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
• Apprenticeship, training and development opportunities – from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
• £750 bonus when you recommend a friend
• Access to immediate wellbeing advice, because We Care about our employees

What you'll do

You’ll love what you do and take pride in delighting our guests:

• Our Senior Events Manager are responsible for account management of key party planners and clients during their day. This will include mentor and coach team members, monitor and evaluate team performance with Head of Group & Events including annual PDPs of direct reports, as well as negotiate rates, packages and offering in cooperation with pro-active sales team all to ensure our guests receives nothing but the best experience
• Sometimes our guests have special requests involving room and venue preferences, dietary requirements and even special occasions. Most of these requests are fulfilled by our Senior Events Manager.
• Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day.
• The purpose of Senior Events Manager is to live their behaviours to continue to create our legacy.
• Communication is what keeps our departments running perfectly. Our Senior Events Manager must communicate with other departments and extended hotel team in order to ensure the alignment remains

The items shared are the essence of a day in the life of a Senior Events Manager, but we’ll make sure you are provided with specifics on how we care for our hotel

What you'll bring

• Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.
• In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team.
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Senior Events Manager you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.

English is the primary language used in our hotel. You can comfortably communicate in this language.