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Kevin Theobald Recruitment Agency
Operations CoordinatorKevin Theobald Recruitment Agency • West Byfleet, Surrey, UK
Operations Coordinator

Operations Coordinator

Kevin Theobald Recruitment Agency • West Byfleet, Surrey, UK
14 days ago
Job type
  • Full-time
Job description

The role is 100 % office based and location is around the West Byfleet area. Salary £32-35k

Purpose of the role:

To support the day-to-day coordination and execution of operations

  • accurate planning and scheduling of shipments
  • clear communication with customers and internal teams
  • consistent service delivery aligned to defined processes

This role is focused on hands-on operational execution, supporting the Operational Account Lead and wider operations team to deliver a controlled, high-quality service.

This is a operational role, working within the operations team and supporting:

  • daily shipment coordination
  • demo movements and returns
  • customer updates and communication

The role plays a key part in maintaining accuracy, consistency, and control across all day-to-day operational activity.

Key Duties :

  • Ensure full visibility and control across all movements
  • Support planning and coordination of:
  • shipments
  • demo movements
  • collections and deliveries
  • Assist with:
  • scheduling jobs
  • allocating resources
  • ensuring clear operational instructions
  • Create and manage bookings in internal systems
  • Update job status in real time
  • Maintain accurate records including:
  • delivery details
  • documentation
  • status changes
  • Provide updates to customers on:
  • delivery timing
  • job progress
  • status changes
  • Support handling of:
  • booking confirmations
  • general queries
  • Escalate issues where required
  • Coordinate with:
  • transport providers
  • warehouse team
  • operations colleagues
  • Ensure:
  • accurate handovers
  • clear communication of job requirements
  • alignment on priorities

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Operations Coordinator • West Byfleet, Surrey, UK

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