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McBride
Customer Reference & Technical Support Officer FTC 6 MonthsMcBride • Middleton - Manchester
Customer Reference & Technical Support Officer FTC 6 Months

Customer Reference & Technical Support Officer FTC 6 Months

McBride • Middleton - Manchester
14 days ago
Job type
  • Full-time
  • Temporary
Job description

If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity.

This position is a Fixed Term Contract for 6 months.

Key Purpose

  • Coordinate projects, manage documentation and data accurately, support team and customer requests, and help keep systems, artwork, and communications organised and up to date.

Key Responsibilities:

  • To compile accurate customer technical documentation and develop artwork briefs ensuring they meet both internal and industry requirements and guidelines
  • To co-ordinate multiple projects, liaise with internal and external stakeholders to ensure tasks are completed according to agreed deadlines, and to accurately record and maintain key data where appropriate.
  • Proof-read & approve created artwork.
  • To ensure all web-based systems are maintained as required by internal and external stakeholders.
  • Support the team with any other general admin duties
  • To ensure that health, safety and hygiene regulations are adhered to all at times via maintaining a clean and safe working environment.
  • To generate and maintain procedures and work instructions for the area.
  • To always maintain confidentiality.
  • Contribute as part of a successful team.
  • To play an active part in continuous improvement within the department.

What will make you successful

  • Ability to work under pressure to agreed timescales
  • Ability to prioritise in a constantly changing environment
  • Strong communication capabilities both internally & externally
  • Ability to work independently
  • Resilient to setbacks
  • Willingness to learn new skills
  • An open and enquiring mind
  • Strong organisational skills
  • Attention to detail
  • Strong team work ethic
  • Committed and Persuasive
  • Flexible, creative and innovative

Skills & Qualifications:

  • Educated to GCSE standard in English and Mathematics
  • IT skills – good knowledge of Excel, Power point, Word, Outlook, Internet, SAP and EH&S
  • Good knowledge of data bases and data collation

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Customer Reference & Technical Support Officer FTC 6 Months • Middleton - Manchester

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