People and Culture Manager

People & Culture Manager

Hyatt Place London City East

WHY RBH?

At RBH, we believe our people are our biggest asset and we
put them at the heart of everything we do. Our hotels thrive on performance,
people, quality, profit, and community, and we are proud to be recognised as
one of the Top 30 Best Places to Work in Hospitality.

We are passionate about creating inclusive, supportive
workplaces where our teams can grow and succeed. Guided by our values, we
strive to:

• Act
  with Integrity


• Deliver
  Excellence


• Show
  Ambition to continuously improve


• Care
  about our people, our guests and our communities

ABOUT THE HOTEL

Hyatt Place London City East occupies a prime position in
the bustling district of Aldgate on Whitechapel Road, just moments from Brick
Lane and the heart of London’s financial district.

An award-winning hotel, we are proud of our commitment to
leaving our planet better than we found it. With a strong focus on
sustainability, local art, and music, we create a vibrant, community-driven
environment that attracts guests from all walks of life — and makes this a
truly exciting place to work.

THE ROLE – PEOPLE & CULTURE MANAGER

As our People & Culture Manager, you will play a pivotal
role within the hotel leadership team, driving a positive, engaging, and
high-performance culture across all departments.

You will be responsible for shaping the colleague experience
from attraction through to development, ensuring our people feel supported,
valued, and inspired — all whilst aligning with Hyatt’s brand culture and RBH
values.

KEY RESPONSIBILITIES

People & Culture Strategy

• Lead
  the implementation of the Hotel People & Culture Plan, ensuring
  alignment with Hyatt’s culture, values, and budget


• Partner
  with the General Manager, Heads of Department, and central teams to drive
  succession planning and internal development

Leadership & Culture

• Foster
  a coaching culture that promotes respect, inclusion, and wellbeing


• Act
  as a trusted advisor to the leadership team, supporting people-related
  decision making

Recruitment & Employer Branding

• Manage
  end-to-end recruitment processes


• Promote
  the hotel as an employer of choice across local and digital channels,
  championing diversity and inclusion

HR Operations & Compliance

• Oversee
  all HR operations including onboarding, payroll, absence management,
  performance processes, and HR systems


• Ensure
  full compliance with UK employment law and internal policies, maintaining
  fairness and integrity in all decisions

Learning & Development

• Design
  and implement learning and development initiatives


• Encourage
  innovation, continuous improvement, and personal growth across all teams

Engagement & Wellbeing

• Drive
  reward, recognition, and engagement initiatives, including surveys and
  social activities


• Lead
  wellbeing initiatives that support a positive colleague experience

Health, Safety & Risk

• Ensure
  compliance with health & safety regulations, risk assessments, and
  industry standards


• Model
  accountability and best practice across all areas of responsibility

WHAT WE ARE LOOKING FOR

• A
  strong leader with the ability to coach, influence, and build
  relationships at all levels


• Solid
  understanding of HR practices, UK employment law, and hospitality
  operations


• Excellent
  organisational skills with the ability to manage multiple priorities


• A
  proactive, self-motivated approach with a passion for people and
  development


• High
  levels of integrity, professionalism, and discretion


• A
  genuine commitment to inclusion, wellbeing, and continuous improvement

WHAT’S IN IT FOR YOU?

We offer a benefits package designed to support and reward
our people, including:

• Discounted
  hotel room rates for you, your friends and family


• Meals
  on duty


• Wagestream
  – access your pay when you need it


• Employee
  Assistance Programme & wellbeing support


• Training
  and development opportunities to support your career progression


• Social
  and team engagement events throughout the year

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer.
We believe in building a diverse workforce and sustaining an inclusive,
people-first culture. If you require any reasonable adjustments during the
recruitment process, please let us know.