Job Description
We are currently recruiting for someone to join our team as a Client Care Consultant to take ownership of the client journey from initial enquiry through to ongoing care delivery, ensuring the highest standards of quality, safety, and person-centred care across the South Manchester region.
This is a varied and rewarding role where you will support clients and families at key moments, ensuring they receive the right care, at the right time, delivered to a consistently high standard.
This role is a dual-focused position, with approximately 70% of time dedicated to quality assurance, care planning, and service reviews, and 30% focused on responding to new enquiries, conducting care consultations, and converting enquiries into well-planned care packages.
This role will be based at our Chorlton office (South Manchester) and within the community, working Monday-Friday, 8:30am - 4:30pm, with additional out-of-hours working as part of an on-call rota.
Benefits:
Responsibilities:
Who We're Looking For
Qualifications
Additional Information
Client Care Consultant • Manchester, England, GB
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