Practice Coordinator

Practice Manager Generoso Garcia is looking for a Practice Coordinator to join his team at Bupa Dental Care Corby.

This is a full-time opportunity working 40 hours per week, across a 4-week rota, including 1 weekend per month.

Practice Location

Bupa Dental Care Corby is located within the Corby Health Complex on Cottingham Road, Corby, NN17 2UR.

The practice is situated in a convenient healthcare hub, close to Lakeside Medical Surgery and the town’s boating lake, with free on-site parking available for staff and patients

What’s Nearby

The practice is within easy reach of Corby town centre, which offers:

• A range of shops and retail outlets including Willow Place Shopping Centre
• Cafés, restaurants, and everyday amenities
• Leisure facilities such as Corby International Swimming Pool and green spaces including parks and boating lake areas

Corby has also undergone significant regeneration in recent years, making it an increasingly popular and well-serviced town with plenty of local amenities and attractions.

How to Get There

By Train:

• Corby Train Station is approximately a 20-minute walk or short bus ride from the practice
• Direct trains run regularly to London St Pancras (approx. 1 hour 10 minutes)

By Bus:

• Local bus routes connect the train station and town centre to Cottingham Road and surrounding areas

By Car:

• Easy access via local road networks in Northamptonshire
• Free parking available on-site at the practice

As Practice Coordinator at Bupa Dental Care, you will play a pivotal role in supporting the Practice Manager with the clinical and compliance aspects of practice operations. You will ensure the delivery of safe, effective, and patient-centred care by coordinating clinical governance, infection control, and regulatory compliance. This role bridges clinical leadership and operational excellence, working closely with dental nurses, clinicians, and administrative staff to uphold Bupa’s values and standards.

People

• Provide comprehensive support to the Practice Manager for all clinical administrative tasks. Maintain effective clinical governance systems ensuring smooth running of the practice to enhance patient care and practice performance.
• Provide leadership and mentorship to dental nurses and trainee nurses.
• Assist with onboarding, induction, and competency development of clinical staff.
• Actively participate in practice meetings and training sessions.
• Promote a culture of safety, learning, and continuous improvement.
• Deputise for the Practice Manager in clinical matters when required.

Customer

• Live and breathe our purpose to ‘help people live longer, healthier, happier lives and making a better world’
• Champion patient-centred care and ensure individual needs are met.
• Act as a patient advocate and chaperone when necessary.
• Manage and respond to clinical-related patient feedback and complaints.
• Ensure high standards of communication and professionalism across the clinical team.

Performance

• Oversee infection prevention and control (IPC) protocols and act as IPC Lead.
• Ensure clinical equipment is maintained, cleaned, and compliant with regulations.
• Lead on clinical audits and implement action plans.
• Support the Practice Manager in ensuring CQC, GDC, and NHS compliance.
• Maintain accurate records and contribute to practice reporting and KPIs.
• Ensure stock control and waste reduction in clinical areas.

Skills & Experience

• Recognised qualification in dental nursing and GDC registration.
• Demonstrable experience in clinical leadership or coordination.
• Strong understanding of infection control and clinical governance.
• Excellent communication and organisational skills.
• IT literate with experience in practice management systems.
• Experience of delivering high quality customer care
• Satisfactory enhanced DBS clearance.
• Experience in coaching and leading clinical staff.
• Knowledge of Dentally or similar systems.
• Experience in managing audits and compliance processes.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Benefits

- Shop discounts (over 700 stores)- Health and wellbeing discounts- Discounted dental insurance- Free CPD- Employee referral scheme- And many more!