CUSTOMER SUCCESS MANAGER
ClimateTech | Smart Buildings | Sustainability SaaS
Are you excited by the opportunity to build a Customer Success function from the ground up?
Do you enjoy partnering with enterprise customers to deliver measurable operational, energy and sustainability outcomes?
Would you like to join a venture-backed technology business helping some of the UK's largest healthcare, education, industrial and commercial real estate organisations decarbonise their estates?
This is an opportunity to become the first Customer Success Manager within an ambitious ClimateTech scale-up that is transforming how complex buildings are monitored, optimised and automated.
Following a successful investment round, the business is entering its next phase of growth, expanding its customer base across healthcare, higher education, industrial and commercial real estate portfolios. Customer Success will be central to that journey, ensuring customers realise measurable value while helping build the repeatable processes that will underpin future growth.
This is a highly consultative role combining enterprise account management, customer onboarding, deployment coordination and commercial account growth within a fast-moving technology business.
THE ROLE
WHY JOIN?
THE PERSON
We're looking for someone who has:
PACKAGE
Customer Success Manager • London Area, United Kingdom, United Kingdom
Feefo helps both consumers and businesses make the right decisions.Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and dis... Show more
This is a Customer Success Manager role for a growing SaaS business in the financial technology space.The role manages a portfolio of enterprise and mid-market accounts across Europe, with responsi... Show more
Do you want to work on the most pressing problem of our generation at an ambitious and scrappy series A startup? If so, we’d like to hear from you.Our success is driven by the success of our custom... Show more
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Are you a passionate, technical and enthusiastic Senior Customer Success Manager with a wealth of ex... Show more
At ITRS, we make society's critical technology work.Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.We are the... Show more
Client Technical Manager – Infrastructure, Networking & Client Technology.Location: Central London (5 days office/client sites).Burns Sheehan is working with one of the UK's fastest growing workspa... Show more
We are a fast-growing clinical AI startup based in London, dedicated to transforming mental health for clinicians and patients.Our products empower healthcare providers and organizations to deliver... Show more
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.And innovation isn’t a buzzword — it’s a way of life.The world of work as we know it is changing and we're look... Show more
Attio is on a mission to redefine CRM for the AI era.We’re building the first AI-native CRM — designed for the most ambitious go‑to‑market teams.We recently announced our $52M Series B, led by GV (... Show more
We start with a simple idea: the built environment should be smarter, safer and more sustainable.Everything we do is about helping the people behind major construction and infrastructure projects w... Show more
Our software powers the world’s leading investment firms (across private equity, VC, infrastructure, credit etc.At Atominvest, you’ll be working on something very exciting: the future of work, inve... Show more
PostGrid is a global leader in enterprise SaaS platform for automated offline communications.Our robust APIs empower organizations to create, personalize, and dispatch physical mail letters, postca... Show more
Deskpro is a leading provider of helpdesk software, offering an omnichannel customer support platform that empowers organisations to manage their customer communications efficiently.With a robust s... Show more
Feefo helps both consumers and businesses make the right decisions.Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and dis... Show more
As a Customer Success Manager on the EMEA team, you will play a critical role in ensuring that our small and medium-sized enterprise customers across the region achieve their goals, maximise the va... Show more
Unlock the Future of Platform Engineering with Us.Imagine helping thousands of engineers build and run platforms that deliver securely and quickly, helping their teams ship real value.At Syntasso, ... Show more
We’re looking for a CSM to guide Lovable users from first value to full adoption.You’ll build trusted relationships, help customers ship faster, and turn every account into a success story.It is no... Show more
We are looking for a talented Customer Success Manager (CSM) to drive adoption, value realisation, and growth within a portfolio of mid‑market and enterprise accounts across the EMEA region.By buil... Show more
CompTIA is a leading voice and advocate for the $5 trillion global information technology ecosystem; and the estimated 75 million industry and tech professionals who design, implement, manage, and ... Show more
Attio is on a mission to redefine CRM for the AI era.We're building the first AI-native CRM — designed for the most ambitious go-to-market teams.We recently announced our $52M Series B, led by GV (... Show more
