We have an exciting opportunity to lead and develop the Repairs Support Team, ensuring the efficient planning, scheduling, commercial administration and customer support functions that underpin the delivery of a high-performing responsive repairs and voids service.
The postholder will be responsible for maximising workforce productivity through effective management of trade diaries, resource planning and scheduling processes across directly employed operatives and external contractors.
The role will provide commercial assurance across all repairs activities, ensuring accurate job costing, robust financial controls and effective validation of subcontractor and materials expenditure.
The postholder will provide oversight and support to the complaints and customer feedback function, ensuring complaints are investigated and managed within policy timescales, learning is embedded into service delivery and customer satisfaction is proactively improved through insight-led service enhancements.
The role acts as a key link between operational delivery, commercial management and customer experience, providing assurance that repairs services are delivered efficiently, cost effectively and in line with organisational objectives.
Essential experience required for the role:
"We thank past applicants for their prior interest, though this search targets new applications for this role"
INDLOW
Repairs Support Manager • Burton-On-Trent, UK
Leading the delivery of planned works projects, acting as a point of contact for tenant issues and complaints, and supporting contract management. Show more
Estimator and Customer Service Support.Can be flexible with start and finish times.Auxo Engineering are currently recruiting an Estimator and Customer Service Support Advisor to be the primary poin... Show more
AMJ Recruitment are looking for a Customer.Manager to join our valued Distribution Client based in Coventry, CV2.Pay Rate - £27000 + £100 per month attendance bonus = £28200 per a... Show more
My client is a well-established, successful and expanding electrical compliance contractor, and they are looking for an Electrical Contracts Manager to join their growing Electrical Management Team... Show more
Maintenance Manager Up to £70,000 + Excellent Benefits Leading Engineering Organisation West Midlands.Are you an experienced Maintenance Manager from a heavy industry background looking for a... Show more
Monday to Friday - 9:00am 5:30pm - On-site.Performance Profit Related Bonus (PPRP) target of 8% annually.Private medical & dental cover.Life Assurance & Income Protection.Free use of holida... Show more
As Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services.The Vehicle Recovery and Movement Lead is ... Show more
You will be responsible for site supervision of work in progress and liaison with all trade operatives, sub contractors and customers for the effective delivery of the works, you will therefore hav... Show more
Mechanical and Electrical Manager (M&E Manager).Our highly successful niche sector client based in Derby offers a range of highest quality technical solutions that encompass high-integrity cont... Show more
Business Development Manager Commercial Waste.Basic Salary | Company Car | Uncapped Commission | OTE £50,000+.Are you a driven sales professional who thrives on winning new business and build... Show more
We are looking for passionate Childrens Support Workers who are available to work on a flexible basis.As a Childrens Support Worker you will work as part of a team to deliver a high standard of car... Show more
Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation.As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as we... Show more
Therapeutic Support Practitioners.Residential Children's Home in.Hours:Full-time, Permanent (40 hours/week).Shift Pattern:2 on 4 off including evenings, weekends.Sleep-in Rate:£65 per sle... Show more
Basic + (OTE £45,000) + Bonus + Van + Fuel Card + Personal Use + Commission + Door-to-Door Pay + OEM Training + Progression + Overtime + Holiday + Growing Company.Elevate your career by stepp... Show more
Job description New Car Sales Manager - Lexus Derby Fun, exciting, rewarding work.Working with world-class brands as a Sales Manager you'll have the drive to deliver outstanding and trusted exper... Show more
Parts Business ManagerCoventryFull-Time HybridAbout the OpportunityOur client is a leading manufacturer operating within the high-performance automotive sector.They are seeking an experienced Manda... Show more
Business Services Assistant needed in MatlockThis is a temporary contract initially paying £14.PAYEThe reference number is: 5300341The successful candidate will focus on providing administrat... Show more
Business Development Manager - Field Sales\n.Basic Salary | OTE £40,000+ | Uncapped Commission | Hybrid Company Car.Are you an experienced field sales professional looking for your next oppor... Show more
This is an excellent opportunity to build a long-term career in technical sales, working alongside an experienced commercial team with structured mentoring, overseas product training and genuine pr... Show more
Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair.A competitive base salary of £40,178, with on-target earnings of up to £52,000 A guaranteed overtime opt... Show more
