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Pertemps TM
Customer Service OfficerPertemps TM • Plymouth, South West, UK
Customer Service Officer

Customer Service Officer

Pertemps TM • Plymouth, South West, UK
30+ days ago
Salary
£14.31 hourly
Job type
  • Full-time
Job description
Temporary Customer Services Officer – Supported Housing
Location: Plymouth
Hours: 23.75 per week | Monday–Friday, 9:00am–1:15pm
Contract: Starting ASAP Until 31 July 2026

We are looking for a professional and organised Customer Services Officer to provide temporary support within a Supported Housing service.
This is a front-facing, office-based role focused on delivering excellent customer service and supporting the day-to-day running of housing operations.
Key Duties:
  • Act as the first point of contact for residents, visitors and enquiries
  • Provide reception and administrative support
  • Log and coordinate repairs and maintenance requests
  • Maintain records, databases and routine reports
  • Support rent payments and basic financial administration
  • Arrange bookings and assist with meeting administration
  • Promote safeguarding and maintain high service standards
About You:
  • Strong customer service and communication skills
  • Experience in administration and accurate record keeping
  • Confident using Microsoft Office and IT systems
  • Able to work independently and manage competing priorities
  • Understanding of working with vulnerable people or complex needs
Desirable:
  • Housing or supported housing experience
Appointment will be subject to an enhanced DBS check.
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Customer Service Officer • Plymouth, South West, UK

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