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Rubix
People Operations AdministratorRubix • Manchester, UK
People Operations Administrator

People Operations Administrator

Rubix • Manchester, UK
30+ days ago
Job type
  • Full-time
Job description

The Role

  • Permanent
  • Full Time

Role Summary

The People Operations Administrator plays a vital role in ensuring a positive employee experience while maintaining accuracy and compliance across all HR activities.

You will provide administrative support to employees across Rubix UK&I, with a focus on delivering an excellent employee experience and high-quality service. You will also support business managers in managing low-level employee relations casework by providing advice and guidance to support effective decision-making.

Key Responsibilities


  • Provide full administrative support to all areas of People Operations, including HR, Learning & Development, HR Systems, Recruitment, and Compensation & Benefits in line with SLAs.
  • Maintain accurate and up-to-date employee records, including contracts, personnel files, and HR databases.
  • Prepare and issue HR-related documentation such as offer letters, contracts of employment, and policy updates.
  • Support the People team in ensuring compliance with GDPR and other data protection regulations.
  • Ensure onboarding processes are completed efficiently, while maintaining compliance with all legal requirements.
  • Act as a first point of contact for employee queries related to HR policies, procedures, and benefits, triaging and escalating as required.
  • Support business managers with employee relations casework, including first-stage disciplinary matters.
  • Generate regular reports on HR metrics such as headcount, absence rates, and turnover, as required.
  • Contribute to the successful processing of payroll, ensuring all system updates are accurate and completed in line with monthly deadlines.
  • Ensure all HR practices and procedures comply with current employment legislation and company policies.
  • Provide administrative assistance for HR projects, as required.
  • Support the People team with ad hoc tasks to enhance the efficiency of the HR function.


Essential Qualifications and Experience

  • Comfortable working in a fast-paced, high-volume environment
  • Excellent attention to detail with strong communication skills
  • Excellent time management skills, with the ability to manage your own workload and meet agreed service level agreements (SLAs).
  • Ability to build strong working relationships with stakeholders at all levels.
  • High level of IT proficiency, including intermediate Microsoft Office skills (Excel, Word, etc.).
  • Proactive approach to problem-solving.

Desirable qualifications and experience

  • Previous experience within an HR or People Operations environment.
  • Basic knowledge of employment law.
  • CIPD Level 3 or above.
  • Experience using HR and payroll systems.
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People Operations Administrator • Manchester, UK

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