Description
The Counter Lead is responsible for supporting their Brand in for supporting the Brand in driving sales turnover and market share through consistently remaining consumer focused.
They are accountable for achieving this by
· reflecting a credible and professional Brand image to all internal and external consumers at all times
· maximising sales through selling, providing excellent service and retail standards
· contributing to efficiencies through adhering to store/Brand//Company Procedures and guidelines
· Understand daily/weekly targets
· Ensure personal awareness of all additional sales avenues i.e. eventing, Omni and digital channels, etc.
· Keep up to date with competitor activities and missed opportunities
· Effectively social media, leveraging opportunities to drive the business, protect and enhance the Brand image.
· Deliver the Brand Strategy, ensuring the delivery of an effective local plan
· Plan and implement local marketing & events initiatives, aligned to Retailer activity.
· Deliver excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels, creating a zero consumer complaints mind⁃set and a surprise and delight culture
· Be an Ambassador for the Brand ⁃ lead the way to ensure Brand values are represented and bought to life.
· Ensure all refunds and complaints are managed in line with Company guidelines and to a mutually satisfactory conclusion, informing/consulting with the Area Manager where appropriate
· Use digital tools to ensure knowledge is kept up to date
· Deliver a consumer recruitment and retention strategy to grow a loyal consumer base.
· Develop up to date knowledge of product in order to ensure we deliver an industry leading experience and the product meets the consumer's needs. Operations
· Plan to ensure the delivery of excellent standards at all times (product, housekeeping, displays, messaging, pricing)
· Review retail standards on a daily basis ensuring they are maintained to the required standard
· Ensure deliveries, stock movements and associated administration are completed within agreed Company timeframes
· Ensure that all auditable processes and administration are actioned to Company guidelines and take corrective action in highlighted areas of risk
· Ensure all information requests are fulfilled accurately, within deadlines set
· Minimise stock loss by ensuring all Company Security Policies and Procedures are implemented correctly and followed
· Create and maintain a safe working environment for consumers ensuring that Company and Retailer Policies and Procedures are adhered to
· Ensures that all health & safety responsibilities and all areas of operational activity achieve a minimum overall grading of 'Acceptable' during audits.
Commerciality
· Manage daily replenishment, taking appropriate action where necessary
· Maximise sales performance by utilising all commercial reports before making commercial decisions
· Plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales
· Identify stock package issues, and take corrective action, informing the Area Manager when out of direct control
· Effectively manage all promotions and discounts ensuring they are actioned in line with Company guidelines
· Identify trends and make suggestions to enhance product performance.
Qualifications
. Experience in a fast⁃paced retail and/or consumer facing environment · Ability to drive self⁃development
· Commercial understanding and awareness of industry
· Effective communication, organisation and prioritisation skills
Clinique Boots Taunton Counter Manager Counter Lead • Taunton,GB-DEV,United Kingdom
Location: Clevedon, North Somerset (Transport required) BS21\n.Salary: £60,000 - £65,500 per annum (dependent on experience)\n.Monday to Thursday: 14:30 00:30\n.Contract Type: Temporary... Show more
Quality ManagerUp to £55,000 DOEYolk Recruitment is proud to be supporting a well-established, precision manufacturing business in the search for an experienced Quality Manager to take owners... Show more
Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair.If you are interested in applying for this job, please make sure you meet the following requirements as ... Show more
Specsavers, a household name and a Highstreet staple.And you could be part of the team.So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a gre... Show more
An enhanced holiday allowance of 28 days plus bank holidays.Purchase extra holiday (up to 3 days per year).Access to a 24/7 virtual GP for you and your family.Access to our brand new employee benef... Show more
Nova Leisure Ltd in Taunton is seeking a Branch Manager to drive operational performance and ensure high standards of customer service.You will lead a diverse team, manage P&L, and cultivate a work... Show more
Up to £62,000 per annum + Bonus.Benefits & Package Package includes:.Up to 8% employer pension contribution Life assurance Health cash plan Wellbeing programme Discounted gym memberships 25 days ho... Show more
Are you an experienced retail leader looking for your next big challenge? Do you thrive in a fast-paced, customer-focused environment where no two days are the same? If so, this is the opportunity ... Show more
Flexible across the week including weekend working.Up to £33,700 per annum (depending on experience).Do you thrive on leading teams to success? Are you passionate about health, wellbeing, and deliv... Show more
Temporary Territory Sales Manager (Retail).August 2026 – 5th January 2027 | 24 Hours per Week | Flexible Working.Looking for a flexible role that fits around your lifestyle while giving you the opp... Show more
Principal People are working with a leading UK manufacturing organisation seeking a Quality Manager to own quality across four sites.This on-site role will drive cultural change, continuous improve... Show more
Specsavers in Burnham-on-Sea seeks an Optical Assistant to create an outstanding store environment.A passion for optics and previous optical experience as an Optical Advisor or similar is essential... Show more
CNC Turner (4 Day Working Week).Overtime (OTE £60,000) + Progression + Days Based + Shift Flexibility (4 days or 5 days).Are you a CNC Turner with experience in programming using Mazatrol or ... Show more
Yolk Recruitment is proud to be supporting a well-established, precision manufacturing business in the search for an experienced Quality Manager to take ownership of quality operations and drive st... Show more
Recruit Therapists Limited is seeking a Senior Osteopath in Taunton to lead clinical care and develop into a Clinic Principal role.The position offers a starting salary of £40,000 and a comprehensi... Show more
Were Refresco the worlds largest independent bottler of soft drinks and fruit juices, serving major brands and retailers across Europe and North America. Show more
Territory Sales Manager – Reading & South West.Location: Reading and South West England.We have a great opportunity for a results oriented sales manager from the corrugated packaging industry to ta... Show more
A leading precision manufacturing business is seeking an experienced Machine Shop Shift Supervisor to join its production leadership team.This role is responsible for ensuring the machine shop oper... Show more
Holland & Barrett is seeking a Store Manager to lead a busy retail team in Taunton, driving sales and delivering exceptional customer experiences every day.You will recruit, coach and develop staff... Show more
We’re Refresco – the world’s largest independent bottler of soft drinks and fruit juices, serving major brands and retailers across Europe and North America.This is not your average quality role.It... Show more
