Customer Service Advisors - £15.1 An Hour
TateKingswood, United Kingdom Of Great Britain And Northern Ireland, UKFull-time
Customer Service Advisors needed to handle calls, resolve complaints, and provide administrative support. Show more
Service AdvisorManpower • Bristol, Avon, UK
Service Advisor
Manpower • Bristol, Avon, UK
30+ days ago
Job type
- Full-time
Job description
About the Role
Key Responsibilities
Bristol City Centre Location
£27,000
Brook Street are currently recruiting on behalf of our automotive client for a Service Advisor to join their busy and customer-focused team in Bristol.
This is a fantastic opportunity for someone with strong customer service experience who enjoys working in a fast-paced environment and takes pride in delivering an exceptional customer experience.
About the Role
As a Service Advisor, you will be the first point of contact for customers requiring vehicle servicing and repairs. You'll play a key role in ensuring a smooth customer journey from initial enquiry through to completion, providing clear communication and outstanding service at every stage.
Key Responsibilities
- Acting as the main point of contact for customers, delivering a friendly and professional service
- Managing vehicle bookings for servicing, maintenance, and repairs
- Liaising with the workshop team to ensure efficient workflow and timely updates
- Clearly explaining any work required, providing transparent advice and solutions
- Preparing and managing job cards, invoices, and related administrative tasks
- Maintaining accurate customer and vehicle records
- Identifying opportunities to recommend additional services where appropriate
- Ensuring a high standard of organisation and attention to detail across all tasks <...
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Service Advisor • Bristol, Avon, UK
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