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Enfield Council
Technical Support OfficerEnfield Council • Enfield, England
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Technical Support Officer

Technical Support Officer

Enfield Council • Enfield, England
16 days ago
Salary
£35,520.00 yearly
Job type
  • Permanent
Job description
Job Title Technical Support Officer (Planning Validation and Fast Track) Reference Number EAC-002622 Salary Scale 6 £35,520 - £37,692 Advert Closing Date 11/06/2026 Department Environment and Communities Location Civic Centre Site Contract Type Permanent Division Planning & Growth Hours Per Week 36 Contract End Date Not applicable Interview Date tbc Role Overview Are you passionate about contributing to the growth and success of Enfield? We are seeking a dedicated individual to fill the role of Technical Support Officer within our dynamic Planning Technical Support Team at Enfield Council. This is more than just a job opportunity; it's your chance to play a significant role in the community and be an integral part of our borough's development journey. As a Technical Support Officer, you will be at the forefront of Enfield's planning and growth services, offering a unique opportunity to embark on a professional career path in planning and planning enforcement. Your work will have a direct impact, providing you with the satisfaction of knowing you are making a real difference. Responsibilities * Play a key role in managing a diverse caseload of planning applications, helping to deliver a successful and widely recognised ‘fast track’ planning decisions service * Be a part of processing over 5000 planning applications annually, including significant projects like Meridian Water, shaping the future of our borough. * Register planning applications and engage with residents on new development proposals to ensure their voices are heard and considered. * Deliver specialist technical support, guiding planning applicants through validation and navigating the complexities of permitted development and legislative frameworks. * Act as a pivotal point of contact for residents, businesses, councillors and colleagues across the council managing a diverse workload of planning enforcement cases, helping to deliver a successful and widely recognised ‘expedient’ planning enforcement service * Deliver specialised technical services through the Local Land Charges service, providing comprehensive information to support property transactions throughout the borough * Assist in the planning committee process, ensuring our democratic procedures are well‑supported and informed. * Help support planning and enforcement decision making through appeal processes. * Champion service improvements and income generation targets with creativity and strategic thinking. * Provide customer care that sets the standard for excellence, serving a diverse range of service users with professionalism and empathy. Qualifications * Individuals with a zest for life and a passion for the Town Planning sector, ready to bring their A‑game to our support team. * Communicators who thrive on accurately recording information and offering guidance with confidence and clarity. * Self‑starters who are motivated to tackle challenges head‑on and deliver results that exceed expectations. * Team players who understand the importance of performance targets and are adept at using a range of IT standard applications, and specialised planning and land charges systems. Benefits * An excellent pension through the Local Government Pension Scheme (LGPS). * Up to 32 days annual leave depending on grade and length of service, plus eight public holidays and an extra day off at Christmas. * A blend of remote and office based working for most roles. * Interest free season ticket loan repayable over three or ten months. * Career development and learning experiences from a range of training courses and learning methods. * Employee Assistance Programme to provide advice and counselling services. * Health and leisure discounts and tax‑free bikes for work. * 1 month’s paid sabbatical for registered Social Workers working in Children's Social Care. #J-18808-Ljbffr
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Technical Support Officer • Enfield, England

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