UK Product Development Manager

DP World is at the heart of Europe’s trading future, providing the right trading infrastructure, smart logistical solutions, and the advantages of freeport status to our customers. As a dynamic and expanding global logistics provider, our people are central to driving sustained growth and innovation.

The UK Product Development Manager plays a key role in driving growth across DP World UK Ports & Terminals by creating, developing, and implementing value-added products and services that enhance customer supply chains. The ideal candidate will bring excellent account management and relationship development skills, enabling them to create, develop, and implement value-added supply chain solutions. This role focuses on identifying market opportunities, strengthening customer relationships, and delivering innovative solutions that increase volume, revenue, and long-term customer value.

Location: Stanford le Hope, Essex with travel to Southampton every 2 weeks

Contract: Permanent

How you will contribute

• Identify customer value propositions within the addressable market and translate these into commercially viable products and services.

• Develop and present business cases for new products and services, including associated revenue streams and growth opportunities.

• Lead the end-to-end development and implementation of new products and services, ensuring alignment with customer needs and DP World capabilities.

• Collaborate with internal stakeholders including Operations, Finance, Legal, and Engineering to deliver products to agreed specifications.

• Project manage product development initiatives, ensuring timelines, budgets, and deliverables are achieved.

• Manage marketing, publishing, and sales enablement activities to successfully launch and promote new offerings.

• Review and manage annual contracts, pricing structures, and tariffs across all products and services.

• Build and maintain strong, direct relationships with customers, cargo owners, and supply chain partners.

• Identify new markets, growth areas, and industry trends to expand DP World’s role within customer supply chains.

• Grow the customer base and maximise uptake of existing and new products and services.

• Provide clear direction, guidance, and communication to Product Delivery Teams across UK terminals.

• Ensure appropriate resource planning, including equipment and operational capability, to support delivery.

• Oversee accurate invoicing and financial tracking for all products and services.

• Manage project and operational budgets, ensuring alignment with business objectives.

• Produce monthly P&L reports and performance insights for product lines.

• Drive solutions to operational challenges, continuously improving efficiency and customer outcomes.

What you will bring

Qualifications

• Relevant degree or equivalent experience in supply chain, logistics, business, or commercial management (desirable).

Experience

• Experience working within or closely aligned to the UK supply chain or logistics sector – Essential.

• Proven track record of developing and implementing new products, services, or commercial initiatives – Essential.

• Experience managing projects in complex, fast-paced environments – Essential.

• Experience working cross-functionally with multiple stakeholders – Essential.

• Knowledge of container terminal operations or port logistics – Desirable.

Skills

• Strong commercial awareness and ability to identify growth opportunities.

• Excellent project management and organisational skills with the ability to meet critical deadlines.

• Exceptional communication and interpersonal skills, with the ability to influence internal and external stakeholders.

• Ability to work across multiple teams, departments, and projects simultaneously.

• Analytical mindset with the ability to build business cases and assess performance.

• High resilience, adaptability, and ability to operate effectively in ambiguous environments.

• Entrepreneurial approach with a passion for creating value for customers.

• Continuous improvement mindset with a focus on operational efficiency and innovation.

Compensation

DP World offers exciting and challenging roles within a growing international organisation. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses — Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

To Change What’s Possible for Everyone