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Care Home AdministratorHealthJobs4U Ltd • Winchester, England
Care Home Administrator

Care Home Administrator

HealthJobs4U Ltd • Winchester, England
30+ days ago
Job type
  • Full-time
Job description
Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the homes management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. Youll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. Responsibilities * Promote a warm and welcoming environment for residents, staff and visitors * Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home * Drive the occupancy and reputation of the Care Home as part of a community engagement team * Support resident and family feedback with a focus on customer care * Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions * Payroll preparation for home based staff * Provide advice and guidance to employees on queries using the HR tools and resources available * Ensure that all personal files are stored securely * Attend meetings and produce accurate notes and minutes where required * Ensure all rotas are complete * Manage safe contents, petty cash, and resident fund accounts * Update ad-hoc training, supervisions, and appraisals on staff records * Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications Need to have * Experience in a customer facing role * Previous involvement in HR administration and recruitment * High level of attention to detail and the ability to prioritise * Proficient user of Microsoft – specifically Word, Excel and Outlook * CIPD qualification would be beneficial Rewards and benefits * Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500 for a Good or Outstanding CQC inspection * Unlimited access to our generous refer a friend scheme, earning up to £500 per referral * Access to a wide range of retail and leisure discounts at big brands and supermarkets * Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence * Confidential and free access to counselling and legal services * Tax code review service, where we will check that you are on the right code and paying the right level of tax * Option to join our monthly staff lottery alongside thousands of colleagues across the UK J-18808-Ljbffr
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Care Home Administrator • Winchester, England

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