Hiring now – a rare opportunity to join one of Britain’s most iconic luxury retail brands as we prepare to open our new store in Terminal 2 in September 2026.
Fortnum & Mason is renowned worldwide for its exceptional customer experience, rich heritage and beautifully curated products. We’re looking for passionate retail professionals to be part of this exciting new chapter.
Apply now to secure your place at our Heathrow Open Day.
Event Details:
Date: Friday 17th July 2026
Location: Heathrow Airport (Landside) Exact location details will be shared with shortlisted candidates.
About The Opportunity:
We’re hosting a Retail Recruitment Open Day and are looking for customer-focused individuals to join our new Terminal 2 store.
Roles available (Full-Time):
Sales Associate
Supervisor
What We Are Looking For:
Previous experience in retail or customer service
A passion for delivering exceptional customer experiences
A positive, professional attitude and strong team ethic
Flexibility to work early starts, late finishes, weekends and bank holidays
Confidence working in a fast-paced, high-profile environment
Open Day - How It Works:
Attendance is by application only
All candidates must apply in advance to reserve a slot
Walk-ins will not be accepted
Interviews and role discussions will take place on the day
Successful candidates will be contacted with full event details, including time, location and what to bring
Essential Eligibility - Please Read Before Applying:
All roles are airside, meaning successful candidates must pass airport security vetting.
You must be able to provide:
Right to work in the UK
A full 5-year history covering employment, education or unemployment
References covering the last 5 years (no unexplained gaps over 28 days)
Proof of address history
Basic criminal record check (DBS)
Willingness to complete airport security checks and training
How To Apply:
Apply online to reserve your place. If shortlisted, you’ll be contacted with full details of the open day.
Applications without full eligibility will not be progressed.
Why Work For Us:
Competitive salary
Generous employee discount of up to 40%
25 days holiday (excluding bank holidays) plus an extra day off for your birthday
Opportunities for career development and progression
Excellent pension scheme
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; or sexual orientation. We celebrate difference to create a truly inclusive environment.
In the last year alone, our people have been recognised and celebrated with awards across Retail, Visual Merchandising, Customer Service and more.
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