Retail Sales Assistant/Driver - South Manchester (40 Hours)

Fancy joining the UK's number one Wine Specialist? Majestic Wine in Manchester are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Majestic Wine Group is the UK’s largest end‑to‑end wines and spirits specialist, operating across retail, on‑trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on‑trade supply network and a growing wine bar estate, Majestic is focused on curating a high‑quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK. The Role As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day‑day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance. Key Responsibilities * Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery. * Deliver exceptional market‑leading customer service to drive business growth through customer loyalty and repeat purchases. * Offer a VIP concierge service, actively contacting customers with updates on products and tastings. * Sell the story, not the discount. Demonstrate and share your passion for product with customers through in‑depth knowledge of our range. * Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling. * Take accountability and pride for the physical appearance and maintenance of your store both internally and externally. * Engage in all operational tasks required for the day‑day operational running of a Majestic Wine store—including delivering wine to customers, merchandising stock deliveries and calling customers to drive sales opportunities. * Continuously identify opportunities which will optimise the operational running of the store, feeding ideas back to your wider team so that together you can implement solutions. * Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training. * Be an example of Majestic’s Ways of Working and a source of support for more junior team members, feeding back to your Store Manager as appropriate. * As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team. Knowledge & Skills Required * Excellent time‑management, delegation and problem‑solving skills. * Ability to deliver exceptional customer experience & service to every single customer. * Self‑motivated, able to thrive when working alone and as part of a team. * Can‑do attitude with a passion for seeing problems through to solutions. * Adaptable and resilient to meet the ever‑changing demands of our business. * Excellent communication and time‑management skills. * Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications. * Hold a full UK manual transmission driving licence for at least 12 months with no more than 6 penalty points. What Is In It For You * Up to 20% staff discount. * Career development opportunities—nurturing internal talent with career progression and in‑house training schemes. * Uniform provided. * Access to Retail Trust which includes Retail Rewards, instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, discounts up to 30%, access to free counselling and a support phone line. * Contract: Permanent. * Hours: 40 hours per week. * Must work evenings and weekends. * Driving is a key part of this role; comfortable driving one of our company vans required. Full UK manual driver’s licence (held for at least 12 months) is mandatory. * Salary: £26,436.80. * Locations: Stockport, Wilmslow, Sale, Cheadle Hulme, Hale Barns, Knutsford. #J-18808-Ljbffr