The Associate in Bank Relationship Management (BRM) supports the development and execution of the firms global agent bank strategy. The role focuses on maintaining effective bank relationships delivering commercial outcomes and ensuring alignment with the firms risk regulatory and operational frameworks.
Bank Relations partner with senior relationship managers and cross-functional stakeholders to optimise service delivery manage risk and support strategic bank initiatives across regions and products.
Key Responsibilities
1. Relationship & Stakeholder Management
Maintain effective working relationships with external agent banks and internal stakeholders (Treasury Legal Operations Risk Business Units)
Support senior engagement with banks including preparing materials and tracking actions
Escalate issues clearly and proactively to senior team members
Represent the firm in routine interactions with bank network stakeholders and industry forums
2. Commercial & Analytical Execution
Analyse bank fee structures service levels and account activity to identify risks and optimisation opportunities
Interpret data and contribute to recommendations on cost service and relationship positioning
Support negotiations and commercial discussions through data-backed analysis
Proactively identify anomalies in bank performance or pricing
3. Risk Control & Regulatory Compliance
Ensure adherence to internal risk frameworks and external regulatory requirements (e.g. KYC CASS)
Understand and articulate the risk implications of relationship decisions
Partner with Risk Legal and Audit to support governance and control processes
Escalate issues appropriately and contribute to remediation actions
4. Business & Strategic Support
Support evaluation of new markets products and bank capabilities
Contribute to strategic initiatives including RFPs bank selection and footprint optimisation
Assist in preparing materials for senior forums and relationship reviews
Participate in industry working groups and market infrastructure discussions
5. Operational & Product Coverage
Develop working knowledge of banking products including custody cash payments and securities services
Understand trade lifecycle and how bank services support business activity
Assist in resolving operational issues and improving service delivery across the network
Coordinate with Operations teams on service performance and issue resolution
Skills & Experience
Core Skills
Strong analytical capability with ability to interpret complex datasets
Effective communication and stakeholder management skills
Sound judgement balancing cost risk and service considerations
Ability to operate in a fast-paced global and cross-functional environment
Experience / Knowledge
Understanding of banking custody or treasury functions preferred
Familiarity with regulatory frameworks (e.g. KYC client asset rules)
Experience working with external financial institutions or vendors is advantageous
Behavioural Attributes
Detail-oriented with strong ownership and accountability
Able to prioritise and adapt in a dynamic environment
Operates calmly under pressure and demonstrates professional maturity
Required Experience:
IC
Corporate Treasury-Bank Relationship Management – AnalystAssociate- London • London, England, UK
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