Facilities Support Officer

Salary
Fully site based role in Bangor (Gwynedd Wales)
Permanent full-time or part-time options available
We will review applications upon receipt we reserve the right to close this advert if we find the right candidate so we encourage you to apply early.

UKCEH is looking for an experiencedFacilities Support Officerto join our team of talented individuals contributing to scientificdiscoveryand generating the datainsightsand solutions that researchers businesses and governments need to solve complex environmental challenges.

Youllbe joining our team in Bangor (North Wales). If you enjoy building strong working relationshipsare comfortable managing a range of prioritiesand take pride in delivering a high-quality workplace experience we want to hear from you.

Youllbe playing a key role in supporting a multi-site workplace team helping tomaintaina safeefficientand welcoming environment for colleagues and visitors.This role combines practical facilities support with administrative coordination acting as a key point of contact for stakeholders across UKCEH.

Working closely with colleagues and contractorsyoullhelp ensure day-to-day operations run smoothly supporting the wider team to deliver an excellent service.Clear communicationorganisationand a collaborative approach will be essential to success in this role.

Your main responsibilities will include:

1. Workplace Operations & Team Support

• Deliver hands-on workplace support including room setups moves deliveries waste handling and general sitelogistics.
• Act as the local workplace lead coordinating daily activities and supporting onsite colleagues with guidance and cover asrequired.
• Maintainhigh standardsof housekeeping safety and presentation across the site through a proactiveapproach.
• Provide flexible support across services including reception and front-of-house whererequired.
• Promote a positive customer-focused culture and act as a key local point of contact for workplace matters.

2. Contractor Maintenance & Asset Coordination

• Coordinate and supervise contractors ensuring compliance with permitsRAMS(risk assessment and method statements) and safe systems of work.
• Support delivery of planned preventative maintenance (PPM) and reactive works including first-line fault response.
• Liaise with service providers and internal teams to ensure works are completed to agreed standards andtimeframes.
• Assistwithmaintainingasset records site documentation and maintenance data systems.
• Contribute to minor works maintenance improvements and longer-term site development activities.

3. Compliance Administration & Assurance

• Carry out workplace inspections and statutory compliance checks (e.g. fire safety water hygiene emergency systems
• Ensure defects hazards and non-compliance issues areidentified recorded and resolvedin a timely manner.
• Manage service requests bookings and helpdesk tasks ensuring efficient tracking and closure
• Maintainaccuraterecords of inspections contractor activities and compliance documentation.
• Support audits reporting and administrative processes to ensure adherence to organisational policies and regulatory requirements.

For the role ofFacilities Support Officerwerelooking for somebody who has:

• Ability to take a practical hands-on approach to solve operational issues and solving facilities-based problems.
• Willingness to learn facilities health and safety statutory compliance requirements.
• Personable and comfortable managing contractors and/or service providers.Willing to challenge standards of work if.
• Strong organisational administrative and IT skills (Microsoft 365 and helpdesk systems)
• Confident communicator with a proactive customer-focused mindset and ability to support others
• Full UK driving licence this is a requirement for trips to Aber.
• Knowledge of building services maintenance practices and asset management systems(Desirable)
• Experience in working in facilitiesestatesor workplace environment.(Desirable)
• Health and safety experience and an understanding of statutory compliance.(Desirable)
• Experience supporting planned preventative maintenance (PPM) and reactive works(Desirable)
• Awareness of compliance areas such as water hygiene fire safety or COSHH(Desirable)
• Relevant training (e.g. Legionella fireawareness) (Desirable)

Apply Today Supporting Statement Questions

If this role excites you and fits with your career goalswedlove to hear from you. Pleasesubmityour CV along with responses to the questions below. Your answers should highlight the qualifications skills and experience most relevant to this role.

Provide up to 150 words per question using specific examples todemonstrateyour personal contribution and impact. Please do notsubmita separate cover letter.

1 -Describe a time when you applied your technical knowledge to solve a challenging problem. What was the outcome

2 -Tell me about a time you had to work closely with someone whose personality wasvery differentfrom yours. How did you ensure success

Working for UKCEH is rewarding

Youllbe joining a leading independent not-for-profit research institutethatscommitted to recruiting talented people like you progressing your career and giving you the support you need to thrive at UKCEH. Our science makes a real difference enabling people and the environment to prosper and enriching society. We are the custodians of a wealth of environmental data collected by UKCEH and its predecessors over the course of more than 60 years.

We appreciate the continuous dedication and contributions of our staff which is why we provide a comprehensive benefits package that includes financial incentives and wellbeing-orientedperks such as:

• 27 days annual leave (rising to 29 days after 5 years service) plus 3 days for Christmas closure
• 10% employer pension contribution
• Flexible and hybrid working arrangements (role dependant)
• Peer reward and recognition scheme
• Dental insurance gym/fitness discounts retail discount portal
• Enhanced maternity and paternity leave
• 24-hour 365-day support with physical mental social health or financial issues and much more...

Our Commitment to Inclusion

At UKCEH we are committed to creating an inclusive andequitableworkplace where everyonehas the opportunity tothrive. We welcome applications from people of all backgrounds identities abilities and circumstances. As a Disability Confident employer we actively encourage applications from neurodivergent candidates and people with disabilities andwerehappy to provide adjustments or support at any stage of the recruitment process - just let us know. Ifyoureexcited about this role but your experiencedoesntalign perfectly with every requirementwedlove to hear from you anyway. You may be just the right fit for this role or another within our wider team.

Please note:Unfortunately we are unable to offer visa sponsorship for thisroleand this does not qualify for endorsement to support a Global Talent Visa application. If you are considering pursuing self-sponsorship pleaseindicatethis in your application so we can take it into account during the recruitment process.

Required Experience:

Unclear Seniority

Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 33284 - 35322