Job Title : Dynamics 365 CRM Architect
Job Location : Bradford/Leeds , UK
Job Type : Hybrid; Atleast once in a week to office
Job Description:
Role Overview
We are seeking an experienced Dynamics 365 CRM Architect with deep expertise in Dynamics 365 Customer Service, Omnichannel, and digital engagement solutions including WhatsApp integration.
The successful candidate will lead the architecture, design, and implementation of enterprise-scale customer engagement solutions leveraging the Microsoft Dynamics 365 and Power Platform ecosystem.
You will work closely with business stakeholders, delivery teams, and technical consultants to design scalable, secure, and high-performing customer service solutions that improve customer experience and operational efficiency.
Key Responsibilities
Required Skills & Experience
Essential
Desirable Skills
Technical Environment
Personal Attributes
Preferred Experience
Dynamics 365 CRM Architect • Leeds, England, United Kingdom
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