Talent.com
Connor Fox Recruitment Solutions
IFS Support ConsultantConnor Fox Recruitment Solutions • Scotland, United Kingdom
IFS Support Consultant

IFS Support Consultant

Connor Fox Recruitment Solutions • Scotland, United Kingdom
30+ days ago
Job type
  • Full-time
Job description
NEW ROLE - IFS Support Consultant! As IFS Support Consultant you will provide assistance and support to IFS users within the contracted service level agreements. You will be responsible for resolving client issues, offering guidance on system usage, and ensuring a seamless experience with our IFS solutions. Our partner was founded in the UK in 2005, they are trusted IFS Partner with over 20 years of experience helping customers maximise the value of their IFS investment. Today, the company is an IFS Specialised Channel Partner and IFS Premier ISV Partner, supporting organisations end to end from ERP project evaluation and implementation through to post go live support, hosting & managed services, continuous improvement programmes. The company also offers a growing portfolio of complementary products, purpose built for IFS customers. Their work spans a wide range of industries, including manufacturing, energy and utilities, construction and engineering, food and beverage, and service industries. Customers choose them when they're looking for a full service IFS partner with deep technical expertise and industry experience. They are proud to be a growing, dynamic business that offers their employees real opportunities. You'll join a team that values collaboration, innovation and continuous learning, where your contributions help shape meaningful change for customers around the world. What you will do! Provide timely and effective support to clients using IFS solutions and Software products, addressing any issues or concerns that arise. This support may be pre or post implementations, upgrades, improvements or business as usual. Monitor and respond to incoming issues and communications on the Service Desk and manage and take ownership of faults logged, through to a successful and acceptable solution. Communicate with clients to understand their needs and provide guidance on best practices for utilising the IFS system and solutions. Troubleshoot and resolve system issues, working closely with the technical and functional teams to ensure prompt and effective resolution. What you need! Previous experience in providing support for IFS systems, demonstrating the ability to handle various client issues and ensure customer satisfaction. Proficiency in identifying and resolving issues within the IFS system, demonstrating strong problem-solving abilities. Excellent customer service skills to effectively communicate with clients, understand their needs, and provide timely and satisfactory solutions to their IFS-related concerns. Some of what you get! Remote with travel to client sites when required 32 days holidays - including Bank Holidays An additional paid day off to celebrate your birthday Life assurance Private healthcare Enhanced pension contribution Opportunities for professional development and career advancement If this sounds like you and you are keen to find out more please apply so we can discuss further. We look forward to your receiving your application! Diversity, Equality & Inclusion at Connor Fox Recruitment Solutions We are committed to championing diversity, equality, and inclusion in every step of the recruitment process. We believe that diverse talent drives innovation and success, and we strive to connect employers with candidates from all backgrounds, fostering inclusive workplaces where everyone can thrive. We welcome applications from individuals of all races, ethnicities, genders, sexual orientations, ages, abilities, religions, and backgrounds. Our recruitment processes are based on merit, skills, and potential, ensuring equal opportunities for all. If you require adjustments during the application process, please let us know we are here to support you. Lets build a more inclusive workforce together!
Create a job alert for this search

IFS Support Consultant • Scotland, United Kingdom

Similar jobs

Senior Consultant, Benefits & Requirements (Infrastructure)

Turner & TownsendGlasgow, Scotland, GB
Full-time

A leading consultancy firm in Scotland is seeking a Consultant in Programme Advisory to provide strategic leadership and manage benefits and requirements across major programmes.The ideal candidate... Show more

 • Promoted

Tier 1 Platform Support Engineer

Redsquid CommunicationsScotland, GB
Full-time +1

Redsquid Communications is looking for a Tier 1 Engineer based in Scotland, Fife.This entry-level role is perfect for tech enthusiasts who enjoy troubleshooting and providing exceptional customer s... Show more

 • Promoted

ICT Support Analyst

Russell LogisticsGlasgow, Scotland, GB
Full-time

Reporting to the IT Service Delivery Manager, the IT Support Analyst will be part of the IT onsite services and support team.They will be a visible point of contact for our internal customers that ... Show more

 • Promoted

IT Support Engineer — Incident & AD Expert (Onsite)

Skillfinder InternationalGlasgow, Scotland, GB
Full-time

A leading technology recruitment agency is seeking a Technology Support Engineer in Glasgow.Responsible for resolving incidents and ensuring operational stability, this contract position requires a... Show more

 • Promoted

Salesforce Field Service Leader — UK & Ireland

ACCENTUREGlasgow, Scotland, GB
Full-time

ACCENTURE is looking for a Salesforce Field Service Lead in the UK & Ireland to drive strategy and lead the Field Service capability.The role demands extensive experience in Salesforce implementati... Show more

 • Promoted

Additional Services Consultant

TieTalentGlasgow, Scotland, GB
Full-time

Additional Services Consultant.At Citation, we offer a unique environment for growth, thriving, and success, celebrating 30 years of excellence.We are one of the UK's leading providers of Health & ... Show more

 • Promoted

Locum Cardiology Consultant – Scotland (CPD & 24/7 Support)

Locum PeopleScotland, GB
Full-time

Locum People is seeking a qualified Cardiology Consultant to join a well-established hospital in Scotland for 3-6 months with potential for extension.This full-time position requires 40+ hours per ... Show more

 • Promoted

Solutions Consultant

Okta ResourcingGlasgow, Scotland, GB
Full-time

We’re looking for capable and motivated Solution Consultant to join an established technology business with a strong international presence.The company develops specialist software that supports en... Show more

 • Promoted

Integration Manager

First Recruitment GroupGlasgow, Scotland, GB
Full-time

Glasgow (Hybrid) – occasional travel to HMNB Clyde & Abbey Wood.Long-term Contract (Inside IR35).Must hold SC or be eligible for this.UK government’s top 100 major programmes, delivering critical f... Show more

 • Promoted

Non-Advised Financial Services Sales Consultant

NFU MutualGlasgow, Scotland, GB
Full-time

A leading insurance firm in Glasgow is seeking a Non Advised Sales Consultant.You will support customers by understanding their circumstances and providing them with information about financial pro... Show more

 • Promoted

Service Desk Consultant - Level 2 (Infrastructure)

TSGGlasgow, Scotland, GB
Full-time

As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team.This includes investigating complex i... Show more

 • Promoted

Technical Business Support Consultant

Broster BuchananGlasgow, Scotland, GB
Full-time

We’re working with a well-established.Travel Management & Travel Technology organisation.Technical Business Support Consultant.This is a fantastic opportunity for someone who enjoys.GDS, invoicing ... Show more

 • Promoted

NHS Healthcare Support Worker — CoS Sponsorship & Training

DestinydotGlasgow, Scotland, GB
Full-time +1

NHS Greater Glasgow and Clyde is seeking a compassionate Healthcare Support Worker to provide direct patient care and support within a busy clinical setting in Glasgow.You will work alongside regis... Show more

 • Promoted

Senior Systems Engineer, User Support

ARCH EUROPE INSURANCE SERVICES LTDGlasgow, Scotland, GB
Full-time

Get AI-powered advice on this job and more exclusive features.With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees... Show more

 • Promoted

M365 Consultant

fspGlasgow, Scotland, GB
Full-time

We have an exciting new position for a Microsoft 365 Consultant to join our expanding M365 Consultancy practice.This role encompasses the planning, design, and delivery of standard and customised s... Show more

 • Promoted

IT Service Excellence Analyst

Meraki TalentGlasgow, Scotland, GB
Full-time

Be among the first 25 applicants.This range is provided by Meraki Talent.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job ... Show more

 • Promoted

eCAF/NIS Application Consultant

Morson EdgeGlasgow, SCT, GB
Full-time

SPEN are looking for a Cyber Application Consultant to join them on an initial contract basis.CAF/NIS Application Consultant.Scottish Power Energy Networks.Glasgow HQ/hybrid style working (3 days p... Show more

 • Promoted

Remote Infra & Network Engineer – 1st to 3rd Line Support

WaterstonsGlasgow, Scotland, GB
Remote
Full-time

Waterstons is seeking an experienced Infrastructure & Network Engineer to join our expanding Remote Services team.You will monitor and maintain client networks and infrastructure, acting as the fir... Show more

 • Promoted

Remote Regional Customer Sales & Support Leader

Volvo GroupGlasgow, Scotland, GB
Remote
Full-time

Volvo Group is seeking a Regional Customer Sales & Support Manager in Glasgow to enhance customer experiences and drive sales initiatives.The role involves developing business partnerships, managin... Show more

 • Promoted

Telecom Provisioning & Support Assistant (Hybrid)

The Green Recruitment CompanyScotland, GB
Full-time

A growing Telecommunications business in Scotland is looking for a Customer Support and Provisioning Administrator.This hybrid remote role involves supporting customers, processing orders, and main... Show more